Technical Project Manager (IT Infra System/Support)

Job Title: Technical Project Manager (IT Infrastructure Systems/Support)

Location: Sydney

• Lead the end-to-end delivery of APAC IT infrastructure projects, ensuring alignment with regional and head office objectives, timelines, and industry best practices.
• Manage infrastructure initiatives such as OS upgrades (e.g., Windows 11 migration, Windows Server 2012/2016 upgrades), endpoint management (Intune), backup systems (e.g., Rubrik), network and security solutions (Zscaler), monitoring tools (e.g., SolarWinds), and offshoring operations for resource augmentation.
• Collaborate with cross-functional teams across APAC and Tokyo to drive successful project execution.
• Act as the key point of contact for stakeholders, ensuring timely and transparent communication of project status, risks, and issues.
• Develop, maintain, and present project documentation and reports for senior management and key stakeholders.
• Proactively identify project risks and issues, and develop appropriate mitigation and contingency plans.
• Monitor project progress and performance against defined goals and objectives, ensuring on-time and within-budget delivery.

• Bachelor?s degree in Engineering, Computer Science, Information Technology, or a related field.
• At least 5 years of experience in IT project management, with a focus on IT infrastructure.
• 3?5 years of hands-on experience in infrastructure delivery, including technologies such as Windows Server, Microsoft 365, Intune, SolarWinds, VMware, backup systems, and Azure.
• Proven experience managing global or regional IT projects, including coordination from a local office perspective.
• Strong problem-solving, analytical, and organizational skills.
• Excellent communication skills in English, both written and verbal.
• Ability to effectively liaise with vendors and internal IT teams for issue resolution.

• Experience in the Financial Services industry.
• PMP (Project Management Professional) or equivalent project management certification.
• ITIL certification.
• Familiarity with local IT regulatory requirements.
• Experience working in multicultural and regional environments.
• Technical certifications such as MCSA, MCSD, or MCSE (if applicable).