Service Center Supervisor

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model Job Description Key Responsibilities May Include:

• Provide hands-on leadership by mentoring, coaching, and guiding employees, addressing employee relations issues, and fostering a positive and productive work environment.
• Lead and enhance safety performance on shift, promoting a proactive safety culture through training, accident prevention, and rehabilitation programs, ensuring compliance with safety standards.
• Manage shift maintenance activities, resolving equipment breakdowns in coordination with the maintenance team to maintain uninterrupted plant operations.
• Drive continuous improvement initiatives on shift, implementing best practices to enhance efficiency, quality, and cost-effectiveness across end to end operations.
• Monitor and manage the plant's operational costs and yield, working closely with the Plant Manager to optimize performance and contribute to the overall plant objectives.
• Address performance and attendance matters in collaboration with HR, ensuring that all plant staff meet operational expectations.
• Ensure full compliance with CHEP procedures and work instructions, ensuring tasks are completed accurately and in line with company standards and operational goals.

• Support for 3rd party programs
• Flexibility to work off shifts when required
• Six Sigma certification and 5S demonstrated knowledge and experience an asset
• CMMS experience an asset
• Excellent demonstrated leadership and communication skills a definite asset
• Experience in change management

French job description/Description de poste :

• Fournir un leadership pratique, en encadrant et en guidant les employés, en abordant les problèmes de relations avec les employés et en favorisant un environnement de travail positif et productif
• Diriger et améliorer le rendement en matière de sécurité pendant les quarts de travail, en promouvant une culture de sécurité proactive par le biais de programmes de formation, de prévention des accidents et de réadaptation, en assurant le respect des normes de sécurité
• Gérer les activités d'entretien des quarts de travail, en résolvant les bris d'équipement en coordination avec l'équipe d'entretien pour maintenir les opérations ininterrompues de l'usine
• Diriger des initiatives d'amélioration continue sur les quarts de travail, en mettant en œuvre les meilleures pratiques pour améliorer l'efficacité, la qualité et la rentabilité des opérations de bout en bout
• Surveiller et gérer les coûts d'exploitation et le rendement de l'usine, en travaillant en étroite collaboration avec le directeur de l'usine pour optimiser le rendement et contribuer aux objectifs globaux de l'usine
• Traiter les questions de rendement et d'assiduité en collaboration avec les RH, en veillant à ce que tout le personnel de l'usine réponde aux attentes opérationnelles
• Assurer la pleine conformité aux procédures et aux instructions de travail de CHEP, en veillant à ce que les tâches soient effectuées avec exactitude et conformément aux normes et aux objectifs opérationnels de l'entreprise

Exigences supplémentaires :

• Soutien aux programmes de tierces parties
• Flexibilité pour travailler en dehors de son quart de travail régulier, au besoin
• La certification Six Sigma ainsi que les connaissances et l'expérience démontrées en 5S sont considérées un atout
• L'expérience de la GMAO est un atout
• Excellentes compétences démontrées en leadership et en communication sont un atout certain
• Expérience en gestion du changement

Remote Type Not Remote Skills to succeed in the role Adaptability, Adaptability, Change Management, Coaching, Computer Literacy, Cross-Functional Work, Data Analysis, Data-Driven Decision Making, Data Literacy, Delegation, Digital Literacy, Emotional Intelligence, Feedback, Inclusive Leadership, Innovation, Inspiring Others, Learn From Mistakes, Mathematic Literacy, Mentoring, Mentorship, Motivating Teams, Prioritization, Scheduling, Stakeholder Engagement, Strategic Thinking {+ 1 more} We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].