Data Analyst

THE ROLE

We’re looking for a motivated individual to join our team in an entry-level role that offers exposure to a broad range of data and research functions. As a Data Analyst, you will be instrumental in analyzing survey and CRM data, evaluating revenue optimization opportunities, identifying trends in business generation and partner growth, and providing data analysis support across departments. This is a great opportunity to grow your skills and learn alongside a dedicated team of professionals!

Responsibilities

• Disseminating, cleaning, and analysis of market, demographic, and competitive data to inform strategies.
• Lead the analysis of annual pricing review including optimization modelling, product mix and revenue contribution, and customer value mapping.
• Cleaning and analysis of customer data in the CRM to create dashboards and reports on client trends.
• Building and updating customer satisfaction dashboards and reports, identifying key trends through statistical and data analysis.
• Visualization of compiled data to create dynamic reports and dashboards for end users.
• Analyzing survey and feedback data to identify gaps in the delivery of products and offerings.
• Reviewing, analyzing, and identifying opportunities for optimizing company revenue.
• Supporting business growth by analyzing and identifying trends in business generation and partner growth.
• Providing data analysis support for cross-departmental initiatives, including customer experience, finance, marketing and business development.
• Generating recommendations for future tactics to management.
• Participating in additional duties and projects as assigned to support the team and organizational goals.

Qualifications:

• Undergraduate degree in Business, Analytics, Data Science, or a related field.
• Demonstrated interest or hands-on experience in data analysis or business intelligence.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Excel (intermediate to advanced level).
• Familiarity with querying tools and CRM systems.
• Highly proactive, self-motivated, and able to take initiative.
• Flexible and able to change direction and focus with ease.
• Ability to multi-task, prioritize and manage time effectively.

A bonus if you have:

• 2+ years of experience in a related analytics or data-focused role.
• Solid understanding of data analytics and business intelligence methodologies.
• Experience with statistical testing.
• Experience with Power BI or other data visualization tools.
• Familiarity with programming languages such as Python or R.

We look for candidates who:

• Express our core values: Growth, Caring, Challenge, Trust.
• Come with solutions
• Communicate boldly and authentically
• Own their impact
• Champion: Self, Family, Job
• Are humble and kind
• Believe their team is better together
• Do the best they can until they know better, then do better

WHY CHOOSE US:

• Be part of a culture built on respect and collaboration, where the well-being of every employee is prioritized.
• Benefit from our flexible day policy, giving you the freedom to take time off when it matters most.
• Enjoy a robust benefits package, including an annual health allowance to support your wellness journey.
• Clear career progression and continuous opportunities for professional growth and advancement within the company.
• Secure your future with our competitive RSP matching program.
• Work with influential Canadian business leaders, contributing to the success of Canadian business.
• We provide a thorough onboarding process designed to set you up for success, with continuous support and resources to help you thrive in your role and grow within the company.

Company overview

TEC Canada is a member-based peer advisory community of over 1,900 chief executives, entrepreneurs, and business owners from across Canada. We have a 39-year track record of helping leaders achieve personal transformation, leadership excellence and enterprise success through the power of confidential peer group meetings, one-to-one executive coaching, business thought leadership and a global network of over 26,000 business leaders. Every member participates in a confidential group, meeting regularly to interact with business experts and draw on the first-hand experience of their peers, exchanging direct, honest feedback to hold one another accountable and advocate success.