Patient Care Manager - Neurovascular Unit (B4) - Regular Full-Time 2025-13434 (2025-13434)

Summary Of Duties

Sunnybrook is seeking a Patient Care Manager (PCM) for its Neurovascular Unit (NVU) (B4), reporting to the Operations Director. This is a 27 bed unit which includes specialized stroke Level 2, Level 1, and ward beds. Sunnybrook is a Regional Stroke Centre, and as such, the PCM supports the provision of best practice stroke care on the NVU that is connected with the broader system of stroke care in Toronto.

The PCM plays a key leadership role in a complex, fast-paced and dynamic health care environment. Responsibilities include: managing human and financial resources; building high performing teams; practice and operational leadership; promoting a strong safety culture, evidence-based best practice and equitable person and family-centered care. The PCM is responsible for creating safe, healthy environments that support the work of the team and contribute to excellence in patient care. The PCM promotes interprofessional practice and collaboration; champions and orchestrates change; and supports education and development of staff. The PCM encourages and supports innovation, research and quality improvement; and promotes equity, engagement, accessibility and inclusion in all care programs, and learning, research and working environments.

Qualifications/Skills

• Master’s Degree completed or in progress (in a related field).
• Minimum of 3 years of leadership experience in an acute care setting.
• Stroke and neurovascular experience preferred.
• Stroke Distinction experience preferred.
• Critical Care experience preferred.
• Demonstrated leadership, team building, coaching and mentorship skills.
• Strong critical thinking and decision–making skills.
• Proven ability to achieve goals by building strong relationships across diverse stakeholders in a team environment.
• Ability to work effectively under pressure and address multiple/competing priorities.
• Knowledge of quality improvement theory; experience with change management and innovation; and demonstrated success in achieving results.
• Demonstrated communication, interpersonal and collaboration skills.
• Knowledge of legislation affecting human resources (i.e. human rights, employment standards, Occupational Health & Safety).
• Familiarity with collective agreements, scheduling, and budgets.
• Proficiency with computer software applications and technology.