CIS Sr Change Manager

On behalf of our healthcare client, Affinity Healthcare Solutions is looking for a Senior Change Manager – Prescriber and Clinician Engagement Specialist to support a large-scale transformation program. The role involves leading the planning and implementation of engagement strategies to foster shared ownership, build awareness, communicate impacts and benefits, and motivate prescribers and clinicians to actively participate in the change process.

Responsibilities:

• Lead planning and implementation of Prescriber and Clinician engagement strategies to build shared ownership and collaboration, awareness of the program, understanding of impacts and benefits and motivate and engage these impacted groups to be part of the transformation.

• Partner with CMIOs, CNIOs and other program leaders to deliver tactics that build readiness of Prescribers and Clinicians.

• Collaborate directly with communications, engagement and HR resources as needed.

• Lead the planning and coordination of engagement events, including preparation of agendas, content, and translation.

• Lead the collection of Change Impacts relevant to Prescriber and Clinician Audiences.

• As the CMC team grows, oversee day to day work of team members supporting Prescriber and Clinician engagement activities.

• Plan, track and manage tasks using the Program management tool – Jira.

• Work with the CMC Lead to identify and mitigate risks and resolve issues.

• Collect feedback through Prescriber and Clinician networks, analyze Change Readiness Survey results and respond to this feedback by adapting engagement tactics

Qualifications:

Mandatory Requirements:

• Post-secondary education in a health-related discipline. Consideration may be given to those with equivalent training and relevant experience.

• Must have a minimum of 5 years of experience in a senior-level change management or healthcare leadership role (e.g., Change Lead or Senior Specialist) leading transformation initiatives that directly impacted healthcare providers.

• Must have a minimum of 5 years of experience managing change related to clinical documentation, clinical workflow, and/or healthcare technology (e.g., Clinical Information Systems, EHRs, or digital transformation projects) with clinical user groups.

• Candidate must be available to start work on or about the specified start date.

Scored Requirements:

• Minimum of 5 years of demonstrated experience leading and managing change initiatives, including the development and execution of change management strategies, communications, and engagement plans in complex, technology-driven, and ambiguous environments.

• Minimum of 5 years of experience as a Senior Change Management Specialist or Change Management Lead in clinical transformation initiatives that impacted healthcare providers, including the development of clinical engagement and readiness strategies.

• Minimum of 5 years of facilitation experience leading change workshops or education sessions with healthcare providers in public healthcare settings, demonstrating knowledge of clinical workflows, terminology, and stakeholder dynamics.

• Minimum of 5 years of bilingual (French and English) experience in written and verbal communication, with the ability to lead engagement, communication, and training initiatives in both languages.

• Minimum of 3 years of hands-on workplace experience using Microsoft Office 365 (Excel, Word, PowerPoint, Visio, Outlook, Teams), Zoom, and Atlassian JIRA.

• Formal training in change management methodologies (e.g., Prosci, ACMP, or equivalent), with the ability to apply structured approaches to organizational change.

Affinity Earn:

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About Affinity:

Affinity Group is a technology and business consulting and services company. We believe in creating long term relationships between clients and consultants that foster a mutually beneficial partnership. Affinity is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit and business need.

For more information on Affinity, please visit www.affinity-group.ca

Job Number: 12153