General Manager

The General Manager position will support the VP/Regional General Manager with all aspects of casino operations, including Table Games, Slots, Food & Beverage, Customer Service, Security, Promotions and Marketing, Facilities, Purchasing and Human Resources. 

• Customer Service
• Decision Making and Judgement
• Leadership
• Communication
• Entrepreneurial

• Provide general leadership to all team members
• Provides oversight of the management team for all departments
• Provides oversight for the departmental business plans for budgets, adhering to established guidelines, timetables and approved resources.
• Evaluates all internal procedures and seeks refinements and improvements to the departmental processes and business operations.
• Analyzes financial data to determine the most effective organizational plan for the operation.
• Participates in formulating and administering company policies, directs and coordinates department activities. 
• Reviews analysis of activities, costs, operations and forecast data to determine department progress toward stated goals and objectives.
• Develops, reviews, updates and implements business strategic planning including financial performance, internal controls and approved AGLC policies and procedures.
• Promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction.
• Assists with quality hiring, training and succession planning.
• Performs additional duties and responsibilities as necessary or assigned.
• Travel is required.

• Minimum 7 years’ management experience in the service, hospitality or gaming industries
• Bachelor’s Degree from an accredited college or university preferred.
• Casino operations and management experience required.
• Excellent management, negotiating and organizational skills; 
• Demonstrated ability to lead a team and achieve results; 
• Experience in budgeting, project management, supervision of accounting, operations and human resources
• Works effectively in an entrepreneurial, collaborative environment, and is able to direct and work in harmony with a diverse group of highly motivated and capable individuals.

• Must be able to stand/sit for prolonged time periods
• Pushing, pulling, bending, stooping, upward reaching and prolonged periods of standing and/or walking 
• Must be able to work in a fast-paced working environment
• Ability to handle multiple tasks, meet deadlines.