Office Assistant – Laboratory – Temporary Part Time

Purpose Of Position

Provides clerical support to a Program or work group, provides assistance to the administration and staff, first point of contact for patients and visitors. Daily routines include: data entry, billing functions, reporting, reception and customer service, document distribution and ordering and monitoring of supplies; some special assignments may occur.

Duties

• Key in, edit and proof-read correspondence, reports, statements, invoices, forms and other documents, using word processing software and computers.
• Receive and forward telephone or counter inquiries to the appropriate person and provide general information to clients and the public.
• Photocopy and collate documents for distribution, mailing and filing.
• Maintain and update manual or computerized filing, inventory, mailing and database systems.
• Open, sort and route incoming mail, manually or electronically.
• Send and receive messages using facsimile machines or electronic mail.
• Perform routine bookkeeping tasks such as preparing invoices and bank deposits.
• Sort, process and verify applications, receipts, expenditures, forms and other documents.
• Receive and direct employees, patients and visitors.
• Transcription of orders as required.
• Assess and assist with staffing/scheduling on a daily basis and communicate staffing concerns as required to the Manager.
• Register patients according to policy as required.
• Other duties as assigned.
  
  

Qualifications

• Diploma in Office Administration, and/or experience in a health care related environment.
  
  

Ability

• Ability to work effectively and efficiently as a team member in a fast paced environment in stressful situations.
• Customer service, interpersonal and telephone skills.
• Computer literacy in a Microsoft environment including experience in the development of spreadsheets, Word, Power Point, Outlook, and Visio.
• Ability to maintain successful working relationships with the interdisciplinary team to achieve positive patient outcomes.
• Ability to organize time effectively to perform the duties of the position.
• Ability to meet and interact with people in a pleasant, professional, responsible and reassuring manner.
• Behaviour consistent with Hospital Mission, Values and Standards of Performance.
• Ability to read, write and communicate to perform the duties of the position.
• Proficiency and accuracy in clerical tasks including data entry, keyboarding, filing systems, documentation etc.
• Proficiency in using telephone systems, data projectors, laptop computers, video and phone conference equipment.
• Demonstrated knowledge of hospital software applications such as Enterprise Attachment Transfer Service (EATS), CoPath, Clinical Trails requests, Oncotype test
• Knowledge of Medical Terminology.
• Ability to accurately transcribe orders.
• Demonstrated behavior consistent with the hospital’s Standards of Performance and iCcare values.
  
  

Note: Because of the changing nature of the work and work to be done, other responsibilities and duties may by assigned and qualifications may be adjusted from time to time. Only those selected for the test/ interview will be contacted.