Sephora Retail Associate

Dermalogica is seeking a motivated, skin therapist trained Retail Associate looking to expand into our growing retail business. This role will lead all sales and training initiatives at our Edmonton Sephora locations on a part-time basis. As an experience skincare expert, you will work to engage and excite both Beauty Advisors and clients alike. The Retail Associate will work with the Sephora Account Manager to uphold visual merchandising standards, provide quality sales support to achieve sales objectives for your designated Sephora location businesses, and supporting events throughout the assigned territory.

To carry out a varied selection of duties within the Sephora team but not limited to:

• Deliver elevated education to Sephora Beauty Advisors
• Facilitate on stage training with Beauty Advisors through demonstrations
• Provide expert tips and tricks to ensure Dermalogica remains top of mind
• Advise Beauty Advisors on the best Dermalogica products to be using in services

Support retail sales ‘on-stage'

• Approach clients, connect and engage in conversation to drive sales
• Achieve provided retail sales goals
• Encourage clients to “play”/try the product and experience a service while shopping in-store
• Ensure that Dermalogica products are neat and tidy and placed according to store planogram
• Adhere to dress code specifications as set by Sephora/Dermalogica
• Provide brand agnostic recommendations to the client and be prepared to support clients visiting other ‘worlds’ within the store
• Complete reports on promotional results, sales targets and qualitative feedback as needed
• Support the Sephora Accounts Manager as needed

Event Support

• Achieve retail sales goals
• Give Dermalogica concept such as Face Mapping Skin Analysis
• Seeking customers in-store to participate in the event
• Assist set up and pack down of event materials
• Portray the most polished and professional image to the client
• Complete reports on promotional results, sales targets and qualitative feedback

Administrative Duties

• Complete Sephora & Dermalogica required reports after every store visit
• Adhere to calendar schedule managed by Sephora Account Manager to meet Dermalogica’s
• expectation of store visit frequency. Must communicate any scheduling conflicts in a timely manner, (24-48 hours once schedule is communicated).
• Responding to emails from the Sephora Account Manager in a timely manner
• Communicate store and stock concerns to Sephora Account Manager to support the business

This position requires the successful candidate to stand for long periods of time, the ability to lift heavy objects, carry equipment and materials is also necessary.

Qualifications

• Previously practiced as a skin therapist. Licensed skin therapist/esthetician preferred
• Minimum one year of proven sales success in luxury/beauty retail
• Experience in the Sephora retail environment is an asset
• Have excellent communication skills
• Possess energy, enthusiasm and a passion for the skin care industry
• Feel comfortable networking
• Be flexible and able to easily adapt in various situations
• Possess a valid driver’s license and access to a vehicle
• Must be able to work Thursday to Sunday shifts

Perks Include

• Monthly product allocation
• Ongoing training and development in sales skills
• First look and access to product launches

Why work with us

You will be working for an industry-leading skin care company that is constantly evolving and innovating in everything we do. Skin Centres, Skin Therapists and clients look to us for the latest in education, products and industry trends.

The Dermalogica team is a tight knit group of positive, forward thinking, and creative professionals. You will have the opportunity to work with autonomy and trust.