Renal Data Specialist - Regional Renal Program

Who We Are:

London Health Sciences Centre (LHSC) is a world-class academic health sciences centre located in the southwestern Ontario city of London. Just two hours from Toronto and two hours from Detroit, London features a beautiful and walkable downtown core located on the Thames River, a vibrant culinary scene and scores of activities that highlight local arts, culture and music. As one of Canada’s largest acute-care teaching hospitals, LHSC delivers world-class care and experiences, built on our commitment to excellence in research, innovation, and learning. In partnership with our communities, we design and advance healthcare to support the wellness of the populations we serve. LHSC delivers both local and regional services, including the Children’s Hospital, within a large geographic area. LHSC is known for its great people and great care, with a workforce of close to 15,000, dedicated to delivering the highest quality patient care while partnering with communities to transform health, one life at a time.

About the Role:

Renal Data Specialist

The Renal Data Specialist views and extracts data from various clinical/financial systems, builds data collection processes/spreadsheets, converts data into a user-friendly report format and submits mandatory data to internal departments and external agency stakeholders on a regular basis. The role is a subject matter expert in data collection and reporting and provides recommendations, analysis and interpretation of data required for quality improvement initiatives. The role designs reports to present information and/or results to stakeholders in a clear, meaningful format.

The role leads and co-leads projects (involving stakeholders from other departments and hospitals) using business intelligence and project management tools required to improve the accuracy and automation of data collection, improve operational processes and to develop patient reported outcomes and measures of success for quality improvement initiatives. The role participates in working groups required to establish measures of success and patient reported outcomes and experiences. Expertise in quality assurance, project management, change management and strong critical thinking skills are essential. The role develops solutions to manage changes to how information is collected to meet the changing needs of the Ontario Renal Network, LHSC finance and Renal Quality Initiatives. The role optimizes existing technology and collaborates with internal and external stakeholders to automate current manual reporting processes for improved efficiency and effectiveness.

The Renal Data Specialist educates and supports clerical and clinical staff/providers at LHSC and partner hospitals in the collection and management of patient information required for data reporting purposes and clinical workflows. As well, educates and supports the data administrator and clerical staff in the daily collection, validation, organization and submission of data.

The role designs, analyzes and implements quality assurance processes to verify and validate all data associated with program applications and data requests. The role fosters relationships with internal and external stakeholders to establish processes for new data collection and ensure patient information required for patient care are communicated to the appropriate clinical staff. The role creates reports and data summaries required by clinical staff to support patient care. The role advises, with respect to data collection, impacts for the creation of new clinical processes through One Chart Phase II and other corporate and program initiatives to improve patient care and clinical documentation.

The role prepares reports and tools to support providers to align with ORN funding guidelines, which has a direct impact on improving renal revenue. The role develops, codes, tests, debugs and supports the creation of new reports and data collection spreadsheets.

What we offer:

• Rate of Pay: $34.22 per hour - $42.78 per hour
• Hours of Work: 37.5 hours per week
• Regular Full-Time
• Career Development & Training Opportunities
• Employee Wellness Initiatives

As the ideal candidate, you have:

• Minimum three (3) years' experience working in related field
• Successful completion of an Undergraduate Degree in a Health Information Management, Commerce, Healthcare Analytics, or Statistics
• Knowledgeable and proficient with funder requirements and data requirements of LHSC finance department
• Advanced proficiency in data collection and management
• Time management and organizational skills with the ability to plan for and meet funder and stakeholder timelines
• Analytical thinking and strong attention to detail
• Ability to prepare and analyze complex reports; optimize existing technology to automate current manual reporting processes for improved efficiency and effectiveness
• Change management skills
• Strong written and oral communication skills
• Project management skills including relationship management
• Ability to analyze data pertaining to quality gaps and develop action plans for quality improvement
• Ability to investigate and analyze data from various sources
• Knowledge in the application of LEAN quality improvement principles
• Develop and maintain instructions for data collection and detailed documentation of data sources and methodology
• Awareness and understanding of medical terminology used by renal providers/staff
• Advanced proficiency in Microsoft Office, especially Microsoft Excel
• Excellent interpersonal communication, time management and conflict resolution
• Achieve results by strategically aligning direction, decisions, actions and evaluation with the vision, values, and evidence
• Flexible, team oriented, ability to work autonomously and responsible for own professional development
• Strong analytical skills that contribute to effective problem solving and decision-making
• Demonstrated clinical excellence experience including high quality and safe patient care and exceptional patient/family experiences
• Demonstrated computer proficiency with automated clinical system
• Demonstrated practice and commitment to patient and staff safety at LHSC
• Demonstrated practice and commitment to LHSC vision, purpose and values
• Demonstrated ability to attend work on a regular basis

How to Apply

Apply through London Health Sciences Centre's career website at https://www.lhsc.on.ca/careers Job ID 105819

Immunization Requirements:

Before beginning employment at LHSC, all new hires must provide document related to LHSC's Health review requirements. For more information and a detailed list of requirements, please visit Health Review Requirements | LHSC

Teaching, Learning and Research:

London Health Sciences Centre is proudly one of Canada’s largest acute-care teaching and research hospitals. LHSC has an unwavering commitment to lifelong learning, with education agreements in collaboration with over 55 schools, hospitals, and community agencies from across Ontario, Canada and internationally; among our many education partners, our three regional partners are Western University, Fanshawe College, and Thames Valley District School Board. LHSC provides students with a place that they can learn and discover knowledge and skills to take them forward in their careers as health care professionals. Approximately 2,900 Nursing, Health and other students ranging from secondary school to university graduate level programs receive training at LHSC every year. As an employee of LHSC, you will be expected to engage in role-related teaching, professional development, and research activities in addition to standard position duties and responsibilities.

We are committed to providing a safe, healthy and inclusive work environment that inspires respect. LHSC is committed to employment equity and diversity in the workplace and welcomes applications from equity-denied groups including Indige nous people, racialized people, wom en, persons with disabilities, and 2SLGBTQIA+ persons. LHSC is also committed to ensuring an accessible and inclusive recruitment process. Upon individual request, we will endeavor to remove any barrier to the hiring process to reasonably accommodate candidates, including those with disabilities, while maintaining a fair, consistent and equitable recruitment approach. Should any applicant require accommodation through the application, interview or selection processes, please contact Recruitment Services at 519-685-8500, extension #34321 or [email protected] .

As part of the selection process applicants may be required to complete an examination or test. Please be advised that a reference check may be conducted as part of the selection process.

Your interest in this opportunity is appreciated. Only those applicants selected for an interview will be contacted. Successful candidates, as a condition of job offer, would be required to provide a satisfactory police information check (original document) completed in the last 6 months.

Please be advised, if you are seeking employment on a temporary work or study permit we recommend reviewing work permit restrictions as it applies to healthcare organizations in Canada. As per the Government of Canada, LHSC is considered a hospital/healthcare organization, even if an employee is functioning in a non-patient facing role. Individuals on a work or study permit seeking employment in this sector may be required to complete additional steps in the process, including but not limited to a medical exam, which may also apply to employees looking to renew their work permits. It is the employee’s accountability to ensure they are adhering to their specific work permit restrictions, and we encourage all candidates and LHSC employees to be proactive and review restrictions as soon as possible as it could be a lengthy process.