Soup, Sandwich, Chill & Grill Manager - Contract

Fortinos Supermarket Ltd


Date: 1 week ago
City: Burlington, Ontario
Contract type: Full time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in one of our stores, you will have an immediate impact on sales and customer satisfaction.

What You'll Do

  • Anticipate the needs of our customers and put them first in all that you do
  • Lead, coach and motivate colleagues to achieve success and foster colleague growth
  • Be committed to maintaining merchandising and operational standards
  • Be accountable for departmental sales results and financial objectives

Duties and Responsibilities:

  • Ensuring exceptional customer service is provided in a courteous manner to maintain our reputation for friendly, effective, and personalized experience.
  • To direct and supervise all Soup, Sandwich, Chill & Grill staff to secure efficient and courteous customer service;
  • To respond immediately to any customer inquiries, requests and complaints, ensuring courteous customer relations at all times;
  • To maximize sales and gross profit, ensuring sales’ goals, budgets and shrink targets are met;
  • Responsible for ordering, receiving, inventory and display of merchandise;
  • To hire all part-time staff and train new employees;
  • To schedule all Soup, Salad and Sandwich clerks ensuring the strict control of wage costs;
  • To interpret and administer Company policy and ensure compliance with the union contract;
  • To ensure the maintenance of equipment as well as the safety and sanitation of the department;
  • To ensure compliance with the company food safety standards, regulations and audits;
  • Other duties as assigned.

The Ideal Candidate Would Possess:

  • Exceptional customer service skills
  • The ideal candidate must possess a minimum of 3-5 years’ experience in the prepared foods industry, with previous management experience in either a restaurant or fast food operation;
  • Post-secondary education in culinary preparation, such as line cooking procedures are a definite asset;
  • Flexibility to work a variety of hours including days, evenings, and weekends;
  • Ability to work in a fast-paced environment, under pressure;
  • Excellent organization, communication and interpersonal skills.

If you want to join a fast-paced winning team and believe you can have an immediate impact, then we want to hear from you!

Apply today!

How You’ll Succeed:

At Fortinos, we attribute our success to preserving our core values: super fresh foods, well‐trained staff, store cleanliness and above all, superior, friendly customer service. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

We are committed to creating a diverse and inclusive workplace.

If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.

NOTE: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “FORTINOS” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.

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