Group Collections and Commissions Specialist

At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and client-responsive staff. Join Equitable today.

Position Title: Group Collections and Commissions Specialist

Reports To: Manager, Group Collection and Commissions

Department: Group Actuarial

Term: Permanent Full-Time

Work Arrangements: This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.

The Opportunity: Equitable is growing! We are looking for a Group Collections and Commissions Specialist for our Group Actuarial team. This role is responsible for completing Group Collection and Group Commission activities. We are a busy team and look to you to bring your passion and curiosity along with a high level of accuracy and attention to detail. If you thrive in a fast-paced, results-driven environment, we’d love to hear from you.

What you will be doing:

• Various Premium Collection and Advisor Payout Tasks, including:
• Incoming payment processing
• Billing
• Processing transactions on our administration system
• Working with various departments and resolving customer inquiries
• Contribute to bank and premium reconciliations and Accounting Journal entries
• Advisor payout processing
• Supporting workload management for overall Group Finance team
  
  

What you will bring:

• Post secondary education with a focus on Accounting
• Excellent problem solving and analytical skills
• Self motivated drive that strives for continuous improvement
• Minimum 2 years of collections, commissions payout, Journal Entry processing related insurance industry experience
• Strong attention to detail and high degree of accuracy
• Excellent verbal/written communication and interpersonal skills
• Strong understanding of process improvement
• Ability to prepare MS Excel based numeric reconciliations and Pivot tables
• Demonstrated organizational skills with the ability to meet deadlines
  
  

What’s in it for you:

• A healthy work-life balance with employee wellness top of mind
• Annual bonus program, annual vacation allowance, and company-paid benefits program
• An additional paid volunteer day each year so you can spend time giving back to the community
• Immediate enrollment in the company’s pension program with employer matching
• Employee resource groups that support an inclusive work environment
• Tuition support and specialized program assistance
• An onsite full-service cafeteria with a variety of daily options
• Discounts on company products and services, and access to exclusive employee perks
• Regular EQ Together events focused on company togetherness and collaboration
  
  

As part of the recruitment/offer process you will be required to:

• Provide two professional references (minimum one supervisor and above)
• Complete an assessment and/or testing
  
  

This role is open due to an existing vacancy.

To learn more about Equitable, we encourage you to explore our organization.

At Equitable, we are committed to providing equal access to employment opportunities across our organization. Please contact our HR team at [email protected] if you would like to receive our job postings in an alternative format or require an accommodation with the application process.

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