Restaurant Server

Do you take pride in delivering excellent service and creating memorable dining experiences? The Kingston Marriott Hotel is seeking an enthusiastic and reliable Server to join our Food & Beverage team. If you have a passion for hospitality and enjoy working in a fast-paced, guest-focused environment, we’d love to welcome you to our team!

Why Work with Us?

• Career Growth Opportunities: We offer development programs, mentorship, and opportunities for advancement within the Marriott brand.
• Prime Location: Be part of a team located in the heart of downtown Kingston, close to the waterfront and cultural attractions.
• Employee Perks: Enjoy a Registered Retirement Savings Plan (RRSP), periodic staff appreciation events, and more.
• Collaborative Culture: Join a supportive team dedicated to creating exceptional guest experiences.
• Competitive Compensation: Benefit from an attractive hourly wage, health coverage, and discounts at Marriott properties worldwide.
  
  

Job Overview

As a Server, you will be responsible for delivering prompt, professional, and friendly service to guests while ensuring food and beverage quality and presentation meet Marriott brand standards. You’ll help create a welcoming atmosphere that encourages repeat visits and guest satisfaction.

Duties And Responsibilities

• Greet all guests promptly and courteously; take food and beverage orders professionally.
• Serve food and drinks according to health, hygiene, and presentation standards.
• Clear and reset tables efficiently to maintain flow of service.
• Maintain cleanliness of service areas, including wait stations, tables, and dining areas.
• Perform opening and closing duties, including side work as assigned.
• Communicate with Outlet Management regarding service issues or safety concerns.
• Resolve guest concerns using service recovery guidelines to ensure satisfaction.
• Process guest payments accurately using cash and charge procedures, when required.
• Follow all company policies and Marriott brand service standards.
• Perform other duties as assigned.
  
  

Qualifications And Requirements

• Experience: Previous food service experience preferred; knowledge of restaurant operations is an asset.
• Education: Basic reading, writing, and math skills required.
• Skills: Excellent communication and customer service skills; ability to work well under pressure in a team-oriented environment.
• Certificates: Alcohol service certification and/or valid food handler’s permit required as per provincial regulations.
• Physical Requirements:
• Able to lift and carry up to 50 pounds
• Able to stand for extended periods
• Comfortable moving around the restaurant and handling food, trays, plates, etc.
• Capable of bending, stooping, and kneeling
• Schedule: Must be available to work nights, weekends, and holidays.
• Work Area: Food & Beverage outlets, including restaurant, bar, and kitchen.