Senior Director - Client Partner Insurance

Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value.

At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all.

Job Title

Client Partner - Insurance (Senior Director)

So, what will I do?

• Drive revenue responsibility of $15-20m+annually
• Lead a small team of client partners dedicated to the portfolio.
• Develop business strategy and planning for the aligned portfolio aligned to One Slalom strategy.
• Manage delivery and business operations including metrics that include pipeline, margin, bill rates, managed revenue and employee engagement scores
• Responsible for 20% individual utilization target
• Establish, maintain and build Slalom’s footprint within your assigned accounts
• Build high trust relationships with VP, SVP and C-level clients
• Partner with your client(s) to help influence strategic direction and identify ways Slalom can come in to help them achieve business objectives
• Drive business development and contracting process, including accountability for profitability
• Partner with practice leads to help solution the correct engagement approach and scope for our clients.
• Advances and coaches others in Pursuit and Engagement Roles
• Maintain awareness of industry best practices and steward the Insurance community across Canada
• Own the overall customer satisfaction survey outcomes, including the transformational scoring that rates Slalom’s overall relationship with our clients.
• Participate in Slalom leadership forums and be an ambassador of Slalom’s culture and values
  
  

And, what will I bring?

• 15+ years in consulting, with 4+ years in insurance industry
• 3+ years of prior experience in a leadership role within management consulting (required)
• Well networked across the Canadian Insurance Industry
• Annual planning and strategic visioning, profit center management a plus.
• Insurance Industry Knowledge including commercial underwriting/actuarial, claims automation
• Knowledge of Canadian federal and province-specific insurance regulation and health plans (e.g., PIPEDA, Universal Health) (preferred)
  
  

Hybrid/In office: We are hybrid but there are expectations that if your team leader requires you onsite that you are able to meet those expectations/requirements

Slalom Employee Perks

• Culture & fun!
• Lunch & learns
• Health & wellness activities
• Annual retreats
• Holiday parties
• Employee resource groups
• Social clubs & activities
• Vacation (20 days prorated based on start date & wellness/sick days)
• Tangible perks
• Competitive compensation package
• $100 cell phone monthly reimbursement
• Registered Retirement Program (RRSP) & Employer Matching
• Tax-Free Savings Account (TFSA)
• Annual “Thrive Well-Being” Gift Card
• Family planning/ Fertility Benefit
• Maternity/Parental Leave Top-Up
• Medical & Dental Benefits
• Life and AD&D Insurance
• Access to Supplementary Life and AD&D Insurance
• Access to the Employee Assistance Program (EAP) and Inkblot Therapy
• And more!
• All benefits are subject to eligibility requirements
  
  

Slalom is an inclusive, equal opportunity employer dedicated to building a diverse workforce. We encourage applications from all qualified candidates and will work to reasonably accommodate applicants’ needs throughout all stages of the recruitment and selection process. Please advise the talent acquisition team if you require accommodations during the interview process.

Please note if you are hired at Slalom you will be required to complete a background check.