Head of Strategic Projects

We’re on the hunt for a Head of Strategic Projects who thrives in fast-paced, early-stage environments and knows how to turn vision into action. This hybrid role blends product leadership with hands-on operations, perfect for someone who can own outcomes, bring clarity to chaos, and isn’t afraid to roll up their sleeves.

Why You’ll Love This Opportunity:

• High-impact role reporting directly to senior leadership
• Fast-moving, mission-driven culture that values innovation, ownership, and execution
• Extended health & dental benefits after 90 days
• 2 Weeks Holiday

What You’ll Do:

• Own and drive end-to-end product and operational roadmaps
• Lead the planning, execution, and delivery of key initiatives across technical and non-technical domains. Ensure alignment between cross-functional teams and strategic company objectives.
• Translate vision into executable plans
• Partner directly with senior leadership to break down high-level strategy into concrete goals, action plans, and deliverables. Drive accountability and clarity across all workstreams.
• Act as a connective tissue across teams
• Collaborate closely with developers, designers, marketers, operations staff, and external partners to ensure project success—from ideation through launch and ongoing optimization.
• Lead cross-functional product discovery and execution
• Conduct stakeholder interviews, competitive analysis, and market research. Define clear product requirements, prioritize features, and coordinate seamless cross-team implementation.
• Bring new initiatives to life
• Spearhead the launch of new brands, internal tools, workflows, or external integrations. Own projects from zero to one and iterate based on data and user insights.
• Establish and track KPIs and performance metrics
• Create and maintain dashboards or reporting systems to monitor initiative success. Use data to guide decisions, identify bottlenecks, and recommend pivots or enhancements.
• Develop scalable processes that enable speed and clarity
• Design and evolve lightweight, agile workflows that help teams move faster without unnecessary bureaucracy. Encourage a test-and-learn culture.
• Anticipate risks and remove roadblocks
• Proactively identify operational and strategic risks, surface issues early, and work cross-functionally to resolve challenges before they impact momentum.
• Facilitate communication and documentation
• Ensure project updates, timelines, and expectations are clearly communicated across stakeholders. Maintain centralized documentation for transparency and alignment.
• Champion a culture of accountability and ownership
• Set the standard for operational excellence. Encourage a mindset of curiosity, problem-solving, and continuous improvement.
• Drive operational readiness for product launches and process changes
• Coordinate change management, training, and rollout plans to ensure new initiatives land effectively and with adoption across teams.
• Act as a strategic thought partner
• Provide insight and support for key decisions at the leadership level, helping shape the future roadmap of both the product and company.

What We're Looking For:

• 6+ years experience in product management, strategy, or operations—ideally in a startup or multi-brand environment
• Proven track record of shipping both tech and non-tech products from zero to one
• Strong organizational and communication skills—you can wrangle ambiguity and get things done
• Comfortable owning both strategy and execution: big picture thinker, detail-oriented executor
• Experience working with healthcare, pharmacy, or regulated industries is an asset
• Familiarity with Agile methodology and PM tools.

Additional Details:

• Full-time, 40 hours per week.
• Work is primarily performed at our headquarters in Surrey.
• Schedule: 9:00 AM – 5:00 PM (may include weekends).
• Start date: ASAP.
• Closing date: Open until the right candidate is found.

Pillexa is an Equal Opportunity Employer and values diversity in the workplace. We thank all applicants for their interest, but only those selected for an interview will be contacted.