Carrier Management & Freight Audit Manager

The Opportunity: The Manager, Carrier Management oversees the performance of our national dedicated and international network of selected third-party carriers. Key responsibilities include negotiating rates for lanes and additional services, conducting performance evaluations, managing claims, and maintaining rate data within SAP. Reporting to the Director of Transportation, this role also leads a team of Analysts responsible for rate negotiations, SAP master data maintenance, claims resolution, carrier support, and addressing freight audit inquiries.

Role

Any MLF team member interested in being considered for this role are encouraged to apply online by May 20. Applications received beyond that date are not guaranteed consideration. Snapshot of a Day-in-the-Life:

• Manage daily operations of the Carrier Management and Freight Audit teams, ensuring processes are executed effectively and service requirements are consistently met.
• Lead and mentor a team of supply chain professionals, fostering growth and excellence.
• Facilitate impactful performance evaluations, providing constructive feedback to foster growth and drive excellence.
• Achieve monthly financial targets by implementing strategic solutions and effective management practices
• Lead the team in negotiating rate contracts with partner carriers with a focus on rates, terms and conditions and accessorial charges.
• Drive the coordination and execution of RFPs to unlock cost-saving opportunities and optimize operational efficiencies
• Conduct statistical analysis of key performance metrics and present carrier partner results at period-end reviews.
• Manage Monthly and Quarterly business reviews with core carrier partners
• Monitor freight audit trends, collaborate with Accounts Payable (AP) to address issues promptly, and ensure efficient and accurate reporting processes.
• Lead budgeting and auditing processes, ensuring accountability among teams and stakeholders.
• Lead innovative continuous improvement initiatives by employing creative problem-solving strategies.
• Identify areas of improvement and actively lead the team to participate in problem-solving, issue management and continuous improvement initiatives.
• Serve as Transportation Subject Matter Expert (SME) on projects, actively engaging and guiding team contributions.
• Collaborate cross-functionally and adapt to dynamic business requirements with flexibility and dedication
• Travel periodically to support business operations and foster relationships.
  
  

What You’ll Bring:

• 10+ years of experience in a Supply Chain (preferably in the Food industry and/or Consumer Packaged Goods)
• Undergraduate degree or college diploma, focus on Business and Supply chain preferred
• Exceptional negotiating skills and the ability to influence others
• Experience working in an SAP environment strongly preferred
• Proven ability to motivate employees to accomplish personal and team goals
• Willingness and ability to operate at both a tactical and strategic level
• Ability to identify and drive process improvements with internal and external stakeholders
• Strong written and verbal communication
• Ability to create strong relationships and leverage them to drive results/change
• Exceptional time management and organizational skills
• Comfortable working in an ever-changing environment
• Strong alignment with Maple Leaf’s Leadership Edge Values
  
  

What We Offer at Maple Leaf Foods:

• Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
• An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
• A hybrid work model that embraces remote work for eligible roles, helping team members achieve work-life balance—combining the best of both spending time working remotely, benefitting from focus time, and purposeful collaboration in the office setting.
• Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.
• Defined Contribution Pension Plan with company matching that starts on your first day of employment.
• Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career.
• Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs.
• Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice.
  
  

About Us: We’re a carbon neutral food company on a purposeful journey to Raise the Good in Food through better nutrition, safer food and workplaces, more humane animal care, and environmental sustainability efforts that protect our planet. We care about our communities and commit to reducing food insecurity in Canada. Join us on the journey. Let’s build a better future, together.

We’re passionate about food. For more than 100 years, we’ve made delicious, healthy protein that Canadians love under iconic national and regional brands, like Maple Leaf, Schneiders, and Greenfield Natural Meat Co. We’re on a journey to become the most sustainable protein company – not just in Canada – but on earth.

• We are carbon neutral.
• We are one of the only food companies in Canada to set science-based targets.
  
  

We’re a global food company with more than 13,500 team members. We operate sites in 20+ locations across Canada. We also have locations in the U.S. and Mexico, and do business in Asia. A diverse and inclusive work environment Championing diversity and inclusion is a critical component to advancing our collective purpose and vision and living the Maple Leaf Leadership Values. We believe in building, investing in, recognizing, and rewarding remarkable people who value an inclusive workplace, embrace all forms of diversity, and commit to including every voice in our collaborative environment. We’re so much stronger when we know we’re accepted and valued for who we are and what we each bring to the workplace. We embrace a strong, values-based culture Our eight Leadership Values are our north star. They guide the decisions we make for all our stakeholders: our consumers, our customers, our people, our communities, our shareholders, and the environment.

• Doing What’s Right
• Shared Value
• High Performance
• Diverse and Inclusive Teams
• Disciplined Decision Making
• Our Accountability
• Intense Curiosity
• Transparency and Humility
  
  

We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods; however, only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet the security criteria designated for the position.

Championing diversity and inclusion is a critical component to advancing our collective purpose and vision, living the Maple Leaf Leadership Values, and delivering winning results. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired; please contact our Talent Attraction Team at [email protected] .

Disclaimer: Please note that salaries posted on sites other than the MLF Careers Page are not a reflection of Maple Leaf Foods and are an estimated salary range provided by that particular job board. Maple Leaf Foods offers competitive wages and an attractive total rewards package, which will be discussed during an interview with our Talent Team.