Senior Business Analyst

Consider an opportunity to join our talented team

The Medical Council of Canada (MCC) was recognized as a National Capital Region Top Employer for ten consecutive years!

Want to contribute to the health and wellbeing of Canadians? At the MCC, you’ll be part of a dynamic team that ensures that physicians have the competencies to support safe, accessible health care in Canada.

You’ll be immersed in an exceptional work environment that fosters professional development and work-life balance.

Apply for one of our rewarding positions today!

Senior Business Analyst

Contract ending March 31, 2027

Ottawa, Ontario, Canada

Hybrid role

Join the team driving the future of medical assessment in Canada. As the Senior Business Analyst, you’ll support the implementation and growth of a national Workplace-Based Assessment (WBA) model, helping onboard provincial Practice-Ready Assessment (PRA) programs.

Reporting to the Senior Manager, Business Technology, you’ll collaborate with project teams and stakeholders to analyze workflows, identify improvements, and define business requirements. You’ll lead fit-gap analyses to align current PRA processes with a Commercial-Off-The-Shelf (COTS) platform and help refine a scalable operating model that supports data capture, reporting, and AI-powered insights.

If you thrive at the intersection of strategy, systems, and innovation—this role is for you.

What You’ll Do

• Lead the analysis and documentation of current (“as-is”) workflows, systems, and practices within PRA programs.
• Conduct fit-gap analyses to compare current practices with the future-state WBA model and platform capabilities
• Identifies gaps, risks, and areas requiring configuration, change management, or process improvement.
• Translate findings into actionable business requirements and user stories to support platform configuration and development.
• Identify business capabilities and service delivery models required for scaling WBA from pilot to full product implementation.
• Build strong working relationships with PRA program leads, MCC operational teams, and the WBA project team.
• Facilitate workshops, interviews, and collaborative design sessions to gather input and ensure buy-in.
• Assist in defining business readiness plans, training needs, and documentation required for successful implementation.
• Contribute to onboarding plans and transition activities, ensuring PRA programs are supported through adoption of the COTS platform.
  
  

Experience

What you need to succeed

• Minimum 5-7-years of experience in business analysis, including system/process analysis and interested party engagement.
• Demonstrated experience conducting fit-gap analyses and onboarding teams onto new technology or platforms.
• Experience working on software implementations including major COTS deployments.
• Experience applying adult learning principles to develop training for technical implementations
• Familiarity with government-funded projects or pan-Canadian initiatives is a strong asset.
• Experience working in healthcare, education, or regulated professional environments is an asset.
  
  

Technical Skills

• Strong knowledge of business analysis methodologies and tools (e.g., process mapping, use cases, requirements traceability).
• Familiarity with software implementation life cycles (Agile/Waterfall/Hybrid).
• Excellent facilitation, interviewing, and presentation skills.
• Proficient in MS Office, Teams, Visio, and business analysis tools.
• Ability to manage multiple priorities across diverse interested party groups.
• Understanding of qualitative data analysis methodologies and reporting
• Understanding of change management principles and frameworks
• Experience with AI tools for data analysis is an asset
• Experience with the Risr/Advance platform or similar e-portfolio assessment tracking software is an asset
  
  

Competencies

• Exceptional analytical and critical thinking skills
• Excellent verbal and written communication skills
• Detail-oriented, organized, and able to work autonomously
• Team player able to work across multi-disciplinary functional teams
• Strong relationship-building and interpersonal skills
• Strong judgment, discretion, and diplomacy in interested party interactions
  
  

Education

• A bachelor’s degree in information technology, business administration, or a related field.
  
  

The following types of certifications will be considered an asset

• Business Analysis (e.g. CBAP)
• Change Management Certification (e.g. Prosci)
• PMP, Agile (e.g., Scrum Master, SAFe), Prince2, ITIL, Lean Six Sigma Green Belt, or Black Belt.
  
  

Language

• Advanced oral and written skills in English are required, with oral and written skills in French considered an asset
  
  

The perks

• A defined benefit pension plan
• A complete benefit package your first day on the job
• Three weeks’ vacation right off the bat
• A company paid holiday closure in December – our gift to you!
• A 35-hour work week
• Compressed and telework programs
• Free onsite parking - any day, any time
• Free virtual Mobility and Strength & Conditioning classes
  
  

Visit our Careers page to learn more about the many reasons you can thrive at the MCC.

The MCC is an equal opportunity employer, co mmitted to diversity and inclusion in the workplace at all levels of its organization.

Accommodations can be provided at all stages of the hiring process; we ask applicants to make their needs known in advance.

Please note that only those invited for an interview will be contacted.