Member Experience Representative (Temporary up to 6 months)

FirstOntario Credit Union


Date: 2 weeks ago
City: Welland, Ontario
Contract type: Full time
Why FirstOntario?

  • Competitive compensation packages
  • Top-tier health and wellness benefits, including comprehensive benefits packages and a yearly Personal Spending Account
  • Enhanced mental health benefits through SunLife and TELUS Health
  • Exclusive banking benefits
  • Pension Plan
  • Up to $1000 per year towards professional development
  • Company-wide Employee Volunteer program (Blue Wave Program)
  • Employee and Family Assistance Program

Job Overview

The Member Experience Representative will provide relevant, timely and accurate financial advice to members and prospective members to meet their financial goals, and to become the financial institution of choice. You will assist with achieving the goals and objectives relating to business development as set forth by the Branch Manager.

  • Uncover and identify opportunities with members and prospective members.
  • Responsible for proactive business development activities and fulfilment both internally and outside the branch.
  • Provide products and services to members to increase share of wallet and ensure we are the primary financial institution of choice.

Job Specifications and Technical Requirements

  • Must have above average interpersonal and communication skills.
  • Grade 12 or equivalent.
  • 4 years office, credit union/bank cash experience.
  • A good understanding and knowledge of the Financial Services Industry.

Interested in this role, but don't meet every requirement? We encourage you to apply! We know from experience that a candidate doesn't need 100% of the qualifications listed to bring incredible value to our team. We're actively seeking diverse backgrounds and perspectives to help make FirstOntario better. At FirstOntario, inclusion, diversity, and equity aren't just "nice to have" - they're essential to our success.

Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know.

Salary: $27.24 per hour
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