Manager Bus Development-Canada

Description

Position Summary

This position is responsible for managing the transportation and logistics services and solutions for all customers.

Essential Functions

• Manage and direct resources to maintain/grow customer satisfaction, customer value and profitable customer relationships
• Plan and execute customer solutions
• Develop relationships with leadership contacts in customer organizations to retain and grow logistics services
• Oversee the implementation of new customer services
• Evaluate competitor service offerings
• Coordinate with customers and operations management team to ensure uniform understanding of customer expectations relative to logistics solutions, timelines, cost and execution
• Keep up to date account information for all customers
• Handle contract negotiations, implementation, and communications
• Develop new opportunities within the assigned customer base
  
  

Qualifications

Qualifications

• Bachelor’s degree in business, logistics, transportation or related field or equivalent experience
• 5-7 years of experience in Transportation, Logistics Operations and/or business development, preferably in bulk liquid industry
• Effective leadership, communication (verbal and written), organizational, interpersonal, negotiation, problem analysis and resolution, and customer service skills
• Proficient in Microsoft Office
• 20-50% travel
  
  

Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to:

• Promote positive work habits including effective and timely communication, teamwork and respect for co-workers.
• Provide constructive guidance to other employees and representatives of third parties.
• Contribute to providing the highest quality of products and services to customers.
  
  

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