Process Efficiency Specialist - 14-Month Contract
Meridian Credit Union
Date: 2 days ago
City: St. Catharines, Ontario
Contract type: Contractor
Why Meridian?
At Meridian, our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.
Find our story here: About Meridian
As a Process Efficiency Specialist:
You will identify, assess, and execute process improvements to enhance organizational efficiency and capabilities as a part of the Enterprise Process Improvement team. Reporting to the Senior Manager, Enterprise Portfolio, this role supports business and culture transformation through Lean Six Sigma and Agile principles and practices. The specialist will work on enterprise initiatives to help teams achieve strategic goals efficiently. The incumbent will build effective relationships with business partners and project teams, champion change management, and collaborate to drive organizational objectives.
This is a 14-month temporary contract opportunity!
What you will do:
Meridian has a remote work policy that allows flexibility for employees to work remotely but also requires regular time in the office for purposeful meetings to collaborate, innovate and build effective relationships with your team, your colleagues and your leader which is very important to us.
What's in it for you?
Meridian is Ontario’s largest credit union, and second largest in Canada, helping to grow the lives of our more than 360,000 Members. Meridian has more than 75 years of banking history and is 100% owned by its members. With 89 retail branches and 15 Business Banking Centers across Ontario and $ 30B in assets under management, Meridian offers a full range of financial products and services to its retail, business banking and wealth members. With over 2000 employees and corporate offices located in Toronto and St. Catharines, Meridian has a track record of creating and delivering innovative new offerings and is committed to investing in the communities that we serve. Our plan is to build on our momentum as we deliver on our purpose - helping our members achieve their best life.
Our Commitment to You!
Meridian is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.
Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Please note that due to the volume of applications, only those under consideration will be contacted for an interview.
Thank you for your interest in Meridian Credit Union.
Follow us on Twitter at
@MeridianCareers
Connect with us on LinkedIn
At Meridian, our aspiration is to integrate our purpose into everything we do for people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they are.
Find our story here: About Meridian
As a Process Efficiency Specialist:
You will identify, assess, and execute process improvements to enhance organizational efficiency and capabilities as a part of the Enterprise Process Improvement team. Reporting to the Senior Manager, Enterprise Portfolio, this role supports business and culture transformation through Lean Six Sigma and Agile principles and practices. The specialist will work on enterprise initiatives to help teams achieve strategic goals efficiently. The incumbent will build effective relationships with business partners and project teams, champion change management, and collaborate to drive organizational objectives.
This is a 14-month temporary contract opportunity!
What you will do:
- Implement key components of Meridian's strategic goals, ensuring that innovative solutions are aligned with organizational objectives and priorities.
- Foster and champion a culture of ongoing improvement and innovation with an agile and lean approach.
- Actively lead and coach project teams in the application of Lean and Agile principles while managing impediments and eliminating waste.
- Perform root cause analysis and provide recommendations to improve cycle time, reduces wasteful processes and increases Member and employee satisfaction.
- Support business units in finding the root cause and prioritizing process improvements.
- Collaborate with leaders to identify key metrics, and activities that impact the business, and identify opportunities for improvement.
- Coach others on innovative techniques to identify opportunities in achieving results in line with the organization's values, principles, and business objectives.
- Report on Agile and Lean activities, tracking the results and value to the organization.
- Provide process sustainment plans to encourage a culture of continuous improvement and innovation.
- Lean and Six Sigma methodology training with at least five (5) years related working experience.
- Previous experience working in an agile environment.
- Process design and documentation experience, including development and supporting the publication of policies and procedures.
- Strong facilitation of Lean, Kaizen, agile ceremonies and presentation skills.
- Fluent in process mapping using Microsoft Visio software.
- Strong research and analytical skills with attention to detail.
- Critical thinking that will analyze, evaluate, and synthesize information from various sources and perspectives, and apply logic and reasoning to solve problems and make decisions.
- A data driven problem solver that leverages data and insights to identify, prioritize, improve the Member experience, business efficiency, and increase competitive advantage.
- Embrace change and uncertainty, explore options, and continuously learn and grow.
- Innovative thinker that can contribute in a fast-paced, evolving environment.
- Active listener and coach contributing to a culture of continuous improvement, lean and agile mindset.
- Transparent, results oriented, and accountable with strong partnership focus.
- Strong verbal and written communication skills.
- Strong interpersonal skills, able to interact and build effective relationships.
- Demonstrated ability to effectively influence, facilitate discussions, resolve conflict and build and manage relationships.
- Working knowledge of Excel, PowerPoint, MS Office, Visio.
- Ability to travel within Ontario.
Meridian has a remote work policy that allows flexibility for employees to work remotely but also requires regular time in the office for purposeful meetings to collaborate, innovate and build effective relationships with your team, your colleagues and your leader which is very important to us.
What's in it for you?
- We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
- We provide you with the tools and technology needed to delight your candidates and clients!
- You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world
- Hybrid work arrangements with in-person office time to collaborate, innovate and build relationships with your colleagues
- This isn't your typical "corporate" job. We work hard and we have fun!
Meridian is Ontario’s largest credit union, and second largest in Canada, helping to grow the lives of our more than 360,000 Members. Meridian has more than 75 years of banking history and is 100% owned by its members. With 89 retail branches and 15 Business Banking Centers across Ontario and $ 30B in assets under management, Meridian offers a full range of financial products and services to its retail, business banking and wealth members. With over 2000 employees and corporate offices located in Toronto and St. Catharines, Meridian has a track record of creating and delivering innovative new offerings and is committed to investing in the communities that we serve. Our plan is to build on our momentum as we deliver on our purpose - helping our members achieve their best life.
Our Commitment to You!
Meridian is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.
Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Please note that due to the volume of applications, only those under consideration will be contacted for an interview.
Thank you for your interest in Meridian Credit Union.
Follow us on Twitter at
@MeridianCareers
Connect with us on LinkedIn
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