Administrative Assistant, Quality Assurance
CBI Health
Date: 1 week ago
City: Kitchener, Ontario
Contract type: Full time
Administrative Assistant, Quality Assurance – Remote
CBI Health is Canada’s leading community healthcare provider, and our passionate team is at the heart of what we do. Every day, our 13,000 staff make a meaningful difference in our clients’ lives as we live the core values that define us: heart, respect, reliability, teamwork and innovation. Along with mentoring and continuous learning opportunities to help advance your career, we are building a culture of inspiration, recognition and celebration for the meaningful work our team does every day, all across the country. Join CBI Health and find where your better begins.
About This Opportunity
FOCUS Assessments is looking for a candidate who is a quick learner and highly organized, with excellent computer skills, to work as an Administrative Assistant in our Quality Assurance department.
This is a full-time, remote position reporting to the Quality Assurance Manager.
Our Quality Assurance team works with our Independent Regulated Health Professionals to ensure their reports are received in a timely manner and become ready to be sent to the Referral Source. The Administrative Assistant on our QA team will support the Analysts and be responsible for the creation of Document Lists to be added to IME reports within the timelines prescribed.
Take an inside look at what you’ll do each day
For millions of Canadians, CBI Health is where better begins. We are Canada’s leading community healthcare provider, reliably delivering innovative rehabilitation and home care programs that help our clients achieve their health goals. With 250+ locations and supporting more than 800 communities, people are at the heart of what we do. Every day, all across the country, our 13,000 staff work together to make a meaningful difference in our clients’ lives and help shape healthcare for the better. Learn more at cbihealth.ca.
CBI Health is proud to be recognized by Deloitte as one of Canada’s Best Managed Companies for the 15th year in a row. A huge thank you to all our team members, whose dedication, passion, and innovation have enabled us to achieve this recognition year after year.
CBI Health is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves. We actively seek qualified candidates who share our commitment to equity and inclusion and contribute to the diversification of ideas and perspectives that help us innovate and provide the best possible care to our clients.
We welcome applications from all individuals regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristics that make each of us different.
CBI Health is Canada’s leading community healthcare provider, and our passionate team is at the heart of what we do. Every day, our 13,000 staff make a meaningful difference in our clients’ lives as we live the core values that define us: heart, respect, reliability, teamwork and innovation. Along with mentoring and continuous learning opportunities to help advance your career, we are building a culture of inspiration, recognition and celebration for the meaningful work our team does every day, all across the country. Join CBI Health and find where your better begins.
About This Opportunity
FOCUS Assessments is looking for a candidate who is a quick learner and highly organized, with excellent computer skills, to work as an Administrative Assistant in our Quality Assurance department.
This is a full-time, remote position reporting to the Quality Assurance Manager.
Our Quality Assurance team works with our Independent Regulated Health Professionals to ensure their reports are received in a timely manner and become ready to be sent to the Referral Source. The Administrative Assistant on our QA team will support the Analysts and be responsible for the creation of Document Lists to be added to IME reports within the timelines prescribed.
Take an inside look at what you’ll do each day
- Receives Draft Reports and assigns Quality Assurance Analyst/Report Reviewer, when required to support QA team
- Organizes Quality Assurance Analysts/Report Reviewer assignments through worklists to ensure appropriate distribution of workload by experience and assessment type, when required to support QA team
- Issues Reports to Referral Source and updates Referral Management System (Smart Simple) maintaining privacy and security, when required to support QA team
- Status Check for all Assessment Reports from Assessors for timely submission of reports and regular follow up with all assessors
- Provides Copy of Final Report to Assessor after reports are sent to the Referral Source
- Medical office or related experience/knowledge of independent medical assessments an asset (but not mandatory)
- High attention to detail and ability to work independently
- Demonstrates ability to work in fast paced environment, with multiple ongoing tasks and strict timelines
- Excellent written and verbal communication skills in English
- High efficiency in computer skills (Microsoft 365, which includes Outlook, Word, Excel)
- Continuous learning and skills development, including management opportunities
- Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits, paid 100% by the employer
- Flexible hours, which allow work-life balance and focus on quality of life
For millions of Canadians, CBI Health is where better begins. We are Canada’s leading community healthcare provider, reliably delivering innovative rehabilitation and home care programs that help our clients achieve their health goals. With 250+ locations and supporting more than 800 communities, people are at the heart of what we do. Every day, all across the country, our 13,000 staff work together to make a meaningful difference in our clients’ lives and help shape healthcare for the better. Learn more at cbihealth.ca.
CBI Health is proud to be recognized by Deloitte as one of Canada’s Best Managed Companies for the 15th year in a row. A huge thank you to all our team members, whose dedication, passion, and innovation have enabled us to achieve this recognition year after year.
CBI Health is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves. We actively seek qualified candidates who share our commitment to equity and inclusion and contribute to the diversification of ideas and perspectives that help us innovate and provide the best possible care to our clients.
We welcome applications from all individuals regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristics that make each of us different.
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