Room Reservation Sales Agent

Responsibilities

JOIN OUR WINNING TEAM The successful candidate will serve as the first point of contact for Canad Inns guests. It will be their duty to exhibit respect, courtesy, and helpfulness when addressing guest inquiries. Through telephone interactions, the candidate will strive to provide assistance for guest queries, ensuring a positive conclusion to the call. Responsibilities:

• Provide exceptional customer service and problem-solving by responding to all inbound calls.
• Adhere to Canad Inns Call Quality Program.
• Maintain professional etiquette and provide effective customer service while corresponding with the Guest.
• Create and maintain reservations according to our set policies and procedures.
• All other duties as assigned.
  
  

Qualifications:

• Previous experience in a customer service role is preferred.
• Strong attention to detail and organizational skills
• Must be able to sit for extended periods of time and wear a headset.
• Steller attendance and punctuality is a necessity.
• Strong computer skills including the ability to navigate the Internet as well as applications.
  
  

Our benefits to support your success:

• Employee Canadvantage Rewards Program.
• Employee Discounts, including meals, room rates, and more!
• Educational “Scholarships” and financial assistance.
• Employee Events including Staff BBQs, Holiday Parties, Sporting Events, Contests, Prize Draws, and more!
• Wellness Benefits.
• Career Growth Opportunities.
• Contribution to the growth and success of the department.
• Strong personal as well as professional development.
  
  

Thank you for your interest in a career with Canad Inns. We look forward to reviewing your application and potentially welcoming you to our team.