Customer Service Representative

PGW Auto Glass


Date: 3 weeks ago
City: Moncton, New Brunswick
Contract type: Full time
Duties/Responsibilities

  • Handle phone and emails from customers pertaining to price quotes for inbound inquiries as well as purchase quotes for glass and installation products considered for sale to PGW.
  • Call center functions to provide quality customer service.
  • Ensure the company establishes and maintains constant communication with customers.
  • Knowledgeable on all aspects of product inventory which may include, data entry, cancellations, credits, invoicing and/or customer service inquiries.
  • Generate sales/buys from online leads.
  • Assume other duties as assigned.
  • Required to work an assigned Saturday when needed.

Required Skills/Abilities

  • Must have good written and verbal communication skills.
  • Must have good customer relations skills.
  • Ability to work well with others.
  • Must have the ability to work under conditions of frequent interruptions.
  • Be attentive to details.

Education And Experience

  • High School graduate or equivalent

Essential Physical Demands/Work Environment

  • Work is primarily sedentary: must be able to sit for extended periods of time and use a computer, keyboard, and mouse, frequently.

Hourly Rate: 20$
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