Receptionist

About New Age Group

For more than 25 years,

The New Age Group has delivered security and technology solutions for residential, commercial, industrial, institutional, and multi-residential clients. Our expertise includes access control, video surveillance, intrusion alarms, ULC inspections, structured cabling, fiber optics, intercom systems, networking, and integrated technology platforms. We are committed to delivering high-quality workmanship, innovative solutions, and exceptional customer experiences.

Position Summary

We are seeking a friendly, organized, and dependable

Receptionist in a full-time capacity to join our team at our Concord office. The successful candidate will be providing exceptional customer service while supporting daily administrative operations.

Key Responsibilities

• Answer and direct incoming telephone calls and/or take message
• Monitor and respond to general email inquiries
• Daily mail pickup and distribution
• Perform filing electronically, scanning and photocopying
• Assist with client general communications
• Prepare technician's daily work package
• Update corporate trackers monthly and maintain it accurately
• Assist with ordering office supplies/groceries
• Support management and staff with general administrative duties
• Support office events and staff lunches by coordinating food orders and pickups
• Assist in company event logistics
• Maintain an organized and clean office environment
• Other tasks maybe be assigned as needed

Qualifications

• Previous receptionist or customer service experience is an asset but not required
• Strong verbal and written communication skills
• Professional and courteous demeanor
• Proficient in Microsoft Office (Outlook, Word, Excel)
• Excellent organizational and multitasking abilities
• Attention to detail
• Reliable, punctual, and detail-oriented

What we Offer

• Pay: $21.00 per hour
• Schedule: Monday to Friday, 8:00 am - 5:00 pm with 1 hour unpaid lunc
• Training: Hands-on training provided
• Growth: Opportunities for career advancement
• Reports to: Office Manager

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