General Help Part Time

How You Will Make An Impact

We are seeking a reliable and customer-focused General Help team member to support the daily operations of our busy Tim Hortons and On The Go Cafeteria. This part-time position involves providing excellent customer service, preparing food and beverages, operating the cash register, and maintaining a clean and welcoming environment. Training will be provided, with the potential for the role to grow into a full-time opportunity.

As a General Helper You Will

• Greet customers and provide friendly, efficient customer service.
• Prepare and serve food, coffee, and other beverages.
• Operate the cash register and process customer transactions accurately.
• Assist with front-counter operations at Tim Hortons and the On The Go Cafeteria.
• Maintain cleanliness and organization of the service areas.
• Restock food, beverages, and supplies as needed.
• Support daily operations and assist team members as required.

About You

• Flexibility to work evenings and weekends.
• Previous customer service or food service experience is an asset but not required.
• Strong communication and interpersonal skills.
• Friendly, approachable, and customer-focused attitude.
• Ability to work in a fast-paced environment.
• Reliable, punctual, and able to work independently and as part of a team.
• Willingness to learn food preparation, beverage service, and cash handling procedures.
• Ability to maintain cleanliness and follow food safety and sanitation standards.

Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

What’s in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We are as diverse as the people and communities we serve, and we know that’s one of our greatest strengths. We’re committed to building an inclusive workplace where people feel respected, supported, and able to grow, with fair opportunities for all. Our Employee Resource Groups (ERGs) create space for connection, deepen cultural awareness, and build appreciation of diverse perspectives across our teams – strengthening our culture and helping people feel a true sense of belonging.

For accommodation requests during the hiring process, please contact [email protected] for further information.