Administrative Support III

The Administrative Support III - Switchboard Operator/Visitor Information position performs a variety of complex clerical duties while providing switchboard and visitor information services for the hospital. Reporting to the Team Lead (RSPI) and Supervisor, RSPI Southwest Zone, this role is responsible for operating the hospital switchboard and providing reception services to patients, visitors, and vendors. Additional responsibilities include receipting cash transactions and disseminating patient information in accordance with the Health Information Act.

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Transition Company: Health Shared Services

Classification: Administrative Support III

Union: AUPE GSS

Unit and Program: SZ CHIR HOSP Visitor Info

Primary Location: Chinook Regional Hospital

Location Details: As Per Location

Multi-Site: Not Applicable

FTE: 0.75

Posting End Date: 04-NOV-2026

Temporary Employee Class: Temp P/T Benefits

Date Available: 30-NOV-2026

Temporary End Date: 31-JUL-2027

Hours per Shift: 7.75

Length of Shift in weeks: 4

Shifts per cycle: 15

Shift Pattern: Days, Evenings, Weeekends

Days Off: As Per Rotation

Minimum Salary: $25.72

Maximum Salary: $31.25

Vehicle Requirement: Not Applicable

Required Qualifications

Completion of Grade 12 or equivalent.

Additional Required Qualifications

Working knowledge of Microsoft Outlook, Word, and Excel is required. Strong keyboarding skills and Medical Terminology proficiency are essential; testing will be administered for both. Must be available to work all shifts, including days, evenings, nights, weekends, and holidays as required. Demonstrated attention to detail, problem-solving abilities, and the capacity to work independently with minimal supervision. Proven ability to maintain a professional demeanor, manage stressful situations with empathy, and remain calm, courteous, and tactful at all times. Excellent communication, organizational, and time-management skills, with the ability to perform effectively under pressure and meet deadlines. Only candidates who meet the qualifications outlined in this posting will be contacted. To ensure full consideration, please submit both a resume and cover letter with your application.

Preferred Qualifications

Previous hospital switchboard or Call Centre experience preferred. Experience with Connect Care system an asset.