Cashier

Join the City of Medicine Hat as a Cashier!

Permanent | Part‑Time | On site

Starting at $28.90 per hour

Make an impact at the City of Medicine Hat by delivering exceptional service at the front line of customer interactions. As a Cashier, you'll play an important role in supporting City operations by ensuring financial transactions are processed accurately, efficiently, and professionally. This position is ideal for someone who enjoys working with people, thrives in a fast-paced environment, and takes pride in balancing customer service excellence with a high level of accuracy and attention to detail.

We're a team that believes how we work is just as important as the work we do. Grounded in our values - Own It, Team Up, Be Curious, and Service with Care - we're committed to delivering meaningful impact for our community while supporting each other along the way.

What You'll Do

• Deliver exceptional customer service that creates positive experiences for residents, businesses, and internal stakeholders.
• Ensure payments and financial transactions are processed accurately, efficiently, and in accordance with established procedures.
• Safeguard the integrity of City financial records through accurate cash handling, balancing, and reconciliation practices.
• Support the City's revenue collection processes by managing a high volume of transactions with speed and precision.
• Provide timely and professional responses to customer inquiries, helping customers access City services, programs, and products.
• Contribute to the smooth flow of daily operations through effective organization, attention to detail, and accountability.
• Build trust and confidence in City services through professional interactions and consistent service excellence.

What You Bring

• A customer-first mindset and a genuine commitment to delivering outstanding service.
• Exceptional accuracy and attention to detail, particularly when handling financial transactions and data entry.
• Strong numerical aptitude and the ability to maintain precision while working efficiently.
• Excellent interpersonal and communication skills, with the ability to interact professionally and courteously with a diverse range of customers.
• The ability to remain organized, focused, and productive in a high-volume environment.
• Strong problem-solving skills and sound judgment.
• A collaborative approach and the ability to build positive working relationships.
• Confidence using computerized systems and performing data entry with speed and accuracy.

Qualifications

• Grade 12 diploma or equivalent.
• Minimum one (1) year of experience working with the public in a customer service environment.
• Minimum one (1) year of experience balancing receipts, handling payments, operating computerized systems, and performing cashier or point-of-sale functions.
• Formal customer service training is considered an asset.
• Ability to accurately type a minimum of 8,000 numeric keystrokes per hour.
• An equivalent combination of education, training, and experience may be considered.

Why you'll love working with us

We show up with accountability, care, and teamwork - every day, with every person. Our values guide how we work together, serve our community, and support one another so we can deliver exceptional public service.

• Collaborative team culture: Be part of a supportive environment where we Team Up to deliver great community outcomes.
• Career growth and development: We encourage you to Be Curious, offering training and development that fosters continuous learning.
• Competitive total rewards: Comprehensive benefits, pension, health and dental coverage, and competitive compensation.
• Flexibility & work life balance: Our commitment to Service with Care includes supporting your wellbeing at work and at home.

Want a deeper look at what it's like to work here? Explore our Culture Playbook, which outlines the values and behaviours that guide our work every day.

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