Employee Benefits Administrator

Proudly Canadian. Driven by Purpose. Rooted in Care.

Join a national team where people, purpose, and community come first. Western Financial Group was named a 2025 Top Insurance Employer by Insurance Business Canada and is home to more than 2,300 team members supporting over one million customers across 200+ locations across Canada.

Employee Benefits Administrator

As an Employee Benefits Administrator you will be supporting a team of insurance advisors by managing group insurance policies for our Total Guard Employee Benefit Group Insurance Program.

Here Is What a Typical Day Looks Like

• Process incoming client requests, new group information, client communications, plan changes and upload relevant forms and documents to our internal policy system.
• Process and track claims, review new business applications, assemble enrolment packages, and follow up with clients to obtain missing information.
• Process and distribute incoming departmental mail and update information for plan member policies.
• Provide basic accounting operations support as well as Marketing and communications support.

The value you bring

• 1 - 3 years Administration; experience in a similar role within the insurance industry is an asset.
• Experience in a customer facing service role an asset
• Excellent attention to detail with strong computer skills and experience navigating multiple computer systems.
• Excellent verbal and written communication skills, especially over the phone.

Role Details

• Hours/Duration: 37.5 hours per week
• Location: Winnipeg, MB
• Current Vacancy: Yes
• Requisition #: 83173
• Compensation Range: $40,000 - $50,000

Why Western?

Western’s people-first culture, grounded in our guiding principles of Truthfulness, Fairness, Value, and Loyalty, is recognized across Canada and strengthened by our commitment to wellness, flexibility, and meaningful community impact.

Highlights Include

• 14 Paid Wellness Days, 3 weeks’ vacation, company matching savings programs, and 100% employer paid group benefits for eligible employees
• Over 1,500 volunteer hours supporting 160+ charities in 2024–2025 through the Western Financial Group Communities Foundation.

Our Commitment to Inclusion: At Western, we strive to create an accessible, equitable, and inclusive workplace where everyone feels valued and can thrive. As an equal opportunity employer, we encourage applicants of all backgrounds to apply, even if your experience doesn’t perfectly match every qualification. If you need assistance or an accommodation during the hiring process, please contact [email protected] or visit our Careers page.

Our Human First Hiring Approach: We do not use artificial intelligence to screen, assess, or select applicants. All applications are personally reviewed by Western’s Talent Acquisition Consultants. As part of our hiring process, we use standardized, scientifically validated skills assessments (nonAI), and all results are reviewed by our hiring team.

Ready to Apply?

If making a meaningful impact in your community and growing your career in a supportive, purpose‑driven environment excite you, we’d love to hear from you.