Operations Supervisor

Join the GDI Team!

One provider. One solution. All your facility maintenance services.

GDI provides best in class integrated, high level, facility maintenance services to the United States and Canada. We have more than 30,000 team members who contribute to the success of GDI and our customer’s businesses. With almost a century of facility service experience, state of the art business practices, environmentally friendly processes and supplies, we’ve established a global reputation by offering unrivaled client experience and satisfaction.

Responsibilities

• Maintain the account cleaning requirements at a consistent, optimum level of efficiency.
• Cultivate a culture that promotes inclusion, innovation, productivity, and collaboration.
• Build strong relationships, listen intently, and utilize clear & transparent communication.
• Ongoing training of hourly paid staff in the correct procedures of cleaning, according to the company’s policies/procedures, and WHMIS training on hazardous chemicals in the workplace.
• Advise the Operations Manager of any changes in requirements that may necessitate changes in the work schedule or invoicing, (i.e. tenant vacancies).
• Establish work schedule and maintain accurate daily records of hours worked by each employee on time sheets and submit time sheets to branch payroll in timely manner.
• Supervise, lead, motivate and develop employees within assigned duties.
• Advise the branch office of all new or terminated employees and ensure that all employment documentation is properly completed.
• Conduct daily inspections of all areas to ensure work is being carried out in accordance with procedures and implement corrective action when necessary.
• Ensure that security reports are prepared on any damaged articles, breakage, burned out lights or any unusual circumstances or accidents which may have occurred.
• Ensure that periodic work is scheduled and completed on time in accordance with the account requirements.
• Obtain all special requests from the client, branch management and ensure that Operation Manager is notified so that requests are carried out promptly and efficiently.
• Ensure Health and Safety requirements are followed and maintained, also report to Operations Manager of any WCB issues for any employee injured on the job.
• Order supplies as per company policies and procedures and ensure proper control of stock.
• Maintain a record of all equipment and ensure all equipment is kept clean and serviced.

Qualifications

• Previous experience within the cleaning industry considered an asset.
• Proven ability to lead and motivate staff at assigned accounts.
• Understanding of proper use and maintenance of cleaning equipment and chemicals.
• Health and Safety experience considered an asset.
• Previous experience supervising and or managing staff.

Other

• Required to be flexible in adjusting workloads of staff to manage around absenteeism and special projects.
• Assists employees in completing cleaning duties when necessary.
• Must have a valid driver’s licence.
• Must be able to pass a Criminal Record Check.
• Benefits package (Health & Dental)
• Commission program
• RRSP matching
• Paid time-off
• Gas allowance
• Short-term incentive program

Must be able to pass Criminal Background Check.

GDI Services (Canada) LP is committed to accommodating applicant’s with disabilities up to the point of undue hardship during the recruitment, assessment and selection process. Please notify GDI Services (Canada) LP if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation GDI Services (Canada) LP will work with you to determine how to meet your needs.