Manager, GPS Intensive In-Home and Specialized Counselling Services

Job Title: Manager of GPS Intensive In-Home and Specialized Counselling Programs (MGPS & SCP) (022/2026)

Site and Program: 460 Main Street East, Hamilton. GPS and Specialized Counselling Programs

Vacancies: 1

Days and Hours of Work: 35 hours per week

Rate of Pay: $90,000 Annually

Terms of Employment: Full time, Permanent

Start Date: Immediately

Reports to: Director of Community-Based Programs

To apply please forward your letter of interest including the job title, and an updated resume to Human Resources ***email_hidden*** by 4:00pm on July 31, 2026.

Company Description: Lynwood Charlton Centre is a publicly funded charitable organization in the City of Hamilton and the Lead Agency for Child and Youth Mental Health in the region. The Centre provides free mental health services for children and youth ages 0–18 through live-in, in-home, school, and community-based programs. Services focus on helping children and youth build resilience, heal from adversity, and recognize their strengths. All programs, including counselling and specialized treatment, are designed to support mental health, connection, hope, and long-term growth. The organization offers innovative, evidence-informed services funded and licensed by the Ministry for Children and Youth Services and accredited by the Canadian Centre for Accreditation.

Role Description: The Manager, GPS Intensive In-Home and Specialized Counselling Services is a full-time, on-site role based in Hamilton, ON. This role oversees the planning, delivery, and evaluation of intensive in-home and specialized counselling services for children, youth, and families. The manager provides leadership and supervision to interdisciplinary teams, ensuring evidence-informed practices, safety, and quality standards are consistently met. Daily responsibilities include coordinating referrals, managing caseloads, monitoring outcomes, and collaborating with community partners, schools, and healthcare providers. The role also involves staff training and development, adherence to regulatory and accreditation requirements, budget and resource management, and continuous service improvement to meet client and community needs.

Education

• Master’s degree, or equivalent in Social Work, Psychotherapy, Psychology or other related regulated Health Professional Field
• Registration with an accrediting professional body is required (i.e. College of Social Workers and Social Service Workers, College of Psychologists of Ontario, or the College of Registered Psychotherapists of Ontario).

Experience Required

• Preferred - Minimum 5 years’ experience in the child and youth mental health or related field and clinical supervisory experience.
• Strong knowledge of of children and youth mental health sector and the related legislation.
• Demonstrated ability to build cultural competence in clinical services and promote equitable and inclusive practices across the organization.
• Experience with navigating and/or collaborating with other community systems.

Leadership

• Assign incoming cases to the various team members.
• Participate in making decisions about the intake, treatment and discharge planning of clients through collaboration with other clinical staff members and professional organizations.
• Coordinate and guide the efforts of multidisciplinary teams in their work with clients.
• Ensure the implementation and recording of required documentation of individual treatment plans through regular supervision of staff.

Supervision

• Ensure adequate staffing, supervision of the day to day work of all team members.
• Provide regular supervision, feedback and performance evaluations to all assigned staff. Ensure appropriate documentation is completed to confirm these processes.
• Approve/ deny payroll related information including timecard information and time-off requests
• Endeavour to create a Healthy and Safe workplace for staff employed within the centre
• Organize and chair regular team meetings.

Oversee the Clinical Components of the Programs, Responsibilities Including:

• Ensure proper assessment, evaluation, classification, and documentation of those admitted and discharged, ensuring appropriate documentation
• Provide professional direction, coaching and mentoring to staff
• Liaise between the agency and various community agencies such as treatment/ psychiatric facilities and community groups such as child welfare
• Identify individual needs, matching identified needs to specific programs/services or making appropriate referrals to community agencies as part of the discharge planning process
• Work with Senior Leadership to review, develop and formulate institutional policies, goals and objectives as they relate to clinical mental health programs/services

Training and Program Development Responsibilities Will Include

• Orient new employees to program specific policies, procedures and program specific best practices.
• Will be responsible for staff development through the provision of staff coaching, supervision, and training.

As a Member of the Leadership Team, Responsibilities Will Include:

• Working within assigned budget cost centers and resource allocation, specifically with regard to the relief staff resource.
• Participating as a member of the Leadership Team and in any other meetings or committees as required.
• Overseeing student placement assigned to the programs through regular meetings and review with assigned supervisors.
• Availability for meetings with the post-secondary liaisons as needed and will oversee final written evaluations of students.
• On call responsibilities on a regular rotating basis. Availability to come to the agency when needed.
• Will be actively involved in personnel issues in the agency by: o Participation in the process of interviewing, hiring, transfer, and dismissal of staff.
• Providing supervision and evaluation of staff performance and monitoring of overtime, sick time, and vacation time of assigned staff.
• Developing work schedules and attending to other administrative