Flight Attendant Supervisor

Schedule

Full Time

Location

Mirabel (YMX)

Department

Opérations

Salary

To be discussed

Nolinor is looking for a Flight Attendant Supervisor. This role is for someone who knows our operations, understands the realities of the field, and is ready to step into a concrete leadership role. The length of the commitment is open to discussion — permanent position or fixed-term mandate — depending on the successful candidate’s profile and aspirations.

This is not an administrative role. It is a role built on presence, influence, and mobilization. The successful candidate will be the link between management and the cabin crew team: explaining, uniting, and acting.

Responsibilities

• Mobilize and unite the team: build a climate of trust and belonging within the cabin crew team. Ensure every member feels heard, valued, and informed. Put team spirit back at the centre.
• Be present in the field: connect with the teams, understand their operational challenges, and step in at the right moment. This role is lived on the floor, not behind a screen.
• Bridge management and the field: communicate decisions clearly and with context. Explain the reasoning behind things, demystify, and maintain an open dialogue between both levels of the organization.
• Take initiative and structure your actions: identify challenges, build an action plan, prioritize, and get things moving. We expect someone who figures out what needs to be done and drives it forward.
• Support cabin crew management: in support of the Assistant Cabin Director: performance monitoring, evaluations, onboarding of new crew members, and compliance with operational and safety procedures.

Required skills

• Leadership : influence and guide the team through example and credibility.
• Mobilization : foster collective engagement and a sense of belonging.
• Interpersonal communication : adapt your message, speak clearly, and maintain open dialogue.
• Initiative : identify challenges, propose concrete solutions, and take action.
• Relationship management : build lasting trust, navigate team dynamics, and de-escalate tensions.

Requirements

Flight attendant certification is not required. What matters most is knowledge of Nolinor’s operations, a strong sense of leadership, and the ability to act.

• Knowledge of Nolinor’s operations or a similar operational environment;
• Leadership through influence: ability to mobilize, unite, and set clear expectations;
• Initiative and organizational skills in a fast-moving environment;
• Clear and direct communication, including in sensitive conversations;
• Rigour, sound judgment, and a sense of accountability;
• Genuine alignment with Nolinor’s values: safety, teamwork, adaptability, and finding solutions;
• Be bilingual (French and English) to effectively communicate with employees across the various bases.

What are we offering you?

Because here, your talent is recognized and rewarded: :

A collaborative team and a friendly work atmosphere

A dynamic and stimulating work environment

Annual profit-sharing bonus

10 paid sick days

Opportunities for professional development and growth within the company

Company-organized social activities

Commitment to diversity, equity, and inclusion

Uniforms provided

On-site parking

The possibility of being selected for our Pilot Training Program after one year

Comprehensive benefits package and employer-contributed RRSP

Competitive compensation and attractive benefits

40 hours per week

Exciting projects and challenging tasks

Oh ... and for some positions, the chance to explore unique places, admire the northern lights and enjoy out-of-the-ordinary experiences!:

**The masculine gender has been used to simplify the text.: