Customer Service (SFU Tim Hortons, Burnaby, BC)

How Will You Make An Impact

You will be responsible for performing a wide range of tasks, such as cleaning, refilling beverage stations and cutlery, ensuring excellence in customer service.

As a Customer Service, You Will

• Perform general cleaning duties; remove trash and garbage to designated areas.
• Distribute supplies, utensils, and portable equipment.
• Support customers in a friendly, efficient manner.
• Resolve customer concerns and relay relevant information to supervisor.
• Assure compliance with all sanitation and safety requirements.

About You

• Strong time management and organizational skills to be able to manage heavy workload.
• Ability to work both independently and in team setting as required.
• Good command of English language, both verbal and written and ability to follow instructions.
• Physical ability to carry out the duties of the position.
• Previous food service experience in healthcare, hotel, restaurant, or fast food is considered an asset.
• Familiar with the use of a cash register is an asset.

What’s in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact [email protected] for further information.