Veterinary Assistant/Receptionist

Ellwood Park Animal Hospital, located in Abbotsford, BC, is looking for an experienced, full-time Client Service Representative (CSR)/Receptionist/Veterinary assistant to join our team.

This individual will be an enthusiastic, punctual, responsible person with a strong work ethic to effectively serve the needs of our clients and patients in our multi-doctor, busy hospital

Must have previous experience in a veterinary hospital, preferably with a certificate in a Veterinary Assistant program

Create a warm, welcoming, fear-free environment for our clients and patients

Demonstrate professionalism in a fast-paced environment

Capable of following direction from co-workers/DVMs and performing at a high standard

Ability to work as part of a team

Ability to remain calm and efficient in stressful situations

Positive outlook and enthusiasm

Excellent time management skills

Excellent client service skills

Excellent communication skills

Duties include but are not limited to

Answering phone calls on a multiline phone system

Scheduling appointments in PIMS system (Cornerstone)

Placing outbound calls to clients for follow-up and future appointment/bookings

Responding and managing email correspondence

Invoicing/billing; creating estimates, process payment

Filing electronic documents

Stocking shelves

Additional administrative & housekeeping duties including cleaning of hospital, vacuuming, mopping, deep cleaning

Job Type: Full time

Benefits

Hospital Employee discount

Uniform allowance

Extended Health Benefits

RRSP matching

Submit resume and cover letter to ***email_hidden***

Only shortlisted candidates will be contacted