Clinical Aide

Job Title: Clinical Aide

Department: Integrated Health Services

Program: Primary Care

Status and Hours: Regular Full-Time, 35 hrs/week

Pay scale: $21.15/hour to $28.42/hour

Reports to: Clinical Manager, Primary Care

Deadline: Until Filled

Benefits include

• 4 weeks vacation plus other leave entitlements
• Extended Group Health benefits
• Flexible Health & Wellness Spending Account
• HOOPP

This position is an existing vacancy.

Who are we?

Pinecrest-Queensway Community Health Centre is an innovative, community-based, multi-service centre. We strive to meet the needs of the diverse communities we serve. We work in partnership with individuals, families, and communities to achieve their full potential, paying particular attention to those who face barriers to care due to race, gender, income and/or ability. PQCHC is an equal opportunity employer and values diversity in its workforce. If at any stage in the selection process, you require accommodation due to a disability, please let us know the nature of the required accommodation.

Job Summary

The Clinic Aide assists the Primary Care team with a variety of duties, paying attention to efficiency, quality and infection control to ensure the smooth running of the medical clinics at the PQ and SN locations. The duties include manage and monitor client flow, collecting measurements and vital signs, ordering and stocking medical supplies and educational resources, equipment maintenance and maintaining infection control practices.

Reporting Relationship

This position reports directly to the Clinical Manager and performs duties using a team and interprofessional approach with other staff members and community partners.

Job Specific Responsibilities

Clinic Resource Organization and Flow

• Assists with client flow to and from exam rooms (e.g., seniors, clients with physical mobility needs, others)
• Collects vital signs as well as height and weight measurements.
• Orders and maintains clinic and exam room supplies inventory, consulting with an RN as necessary.
• Distributes Harm Reduction Gear and records stats.
• Orders and maintains a stock of immunization serum, harm reduction supplies, and low-cost contraception from Ottawa Public Health.
• Disposes of expired drugs as per established schedule and maintains drug inventory.
• Restocks Centre First Aid kits and clinic home visiting bags as needed.
• Orders and maintains emergency supplies.
• Coordinates biohazard waste disposal from clinical areas.
• Ensures regular inspections and scheduled maintenance of medical equipment.
• Ensures exam rooms are cleaned, tidy and well stocked with extra attention to cleanliness as per clinic guidelines.
• Assists practitioners as directed, (e.g., by preparing labels for specimen containers, packaging specimens for laboratory pick-up, etc.)
• Reprocesses equipment (collects, washes, packages and sterilizes instruments) in accordance with the Centre’s policies and procedures and incorporations infection control best practices).

Administration

• Performs administrative functions related to the clinic.
• Obtains quotes and maintains appropriate documentation for repairs/regular equipment maintenance.
• Organizes and maintains educational materials for client use.

Program Support

• Keeps staff informed of any issues that arise.

Teamwork and Collaboration

• Assists in the development of program specific policies and procedures/guidelines and in the overall planning and development of the program.
• Attends and participates at team and general staff meetings as scheduled.
• Participates in the evaluation component of relevant program.
• Maintains effective communication of information among internal and external stakeholders.
• Participate in staff development as appropriate to the position.

Qualifications

• Personal Support Worker Certificate or equivalent health care experience
• Certification in Reprocessing Medical Equipment or Infection Control.
• Driver’s License and access to a personal vehicle.
• Ability to work at multiple locations.
• Post-secondary training in a medical office environment an asset.
• Related volunteer or work experience with a health services organization.
• Ability to communicate in English is mandatory, bilingual (French or other languages) is an asset
• Proficiency in the use of computers and various software applications.
• Ability to work flexible hours.
• Excellent interpersonal and communication skills.
• Sensitivity to the needs of low-income and multicultural communities.
• Ability to work independently and as a member of a team.
• Ability to maintain confidentiality.
• This position requires a lot of physical activity where you would be lifting, moving, and bending frequently. Candidate must be able to lift 20 pounds comfortable and move around the space in the clinic.