2602 - Sales Assistant

Brief Description

Sales Associate I Piercing Specialist

Who We Are

Claire’s has safely pierced over 110 million ears worldwide and operates under a

structured, step-by-step clinical piercing approach that prioritizes safety, sterility, and

informed guest education at every stage of the service.

Our Piercing Specialists complete structured certification and ongoing skill validation to

ensure every piercing is delivered with precision, consistency, and confidence —

especially for first-time and pediatric guests.

As a global fashion brand rooted in self-expression, creativity, and fun, we bring the latest

trends in accessories and professional piercing services to life through engaging retail

experiences that empower customers to be their most authentic selves.

Overview

As a Sales Associate, you are both a brand ambassador and a cer??fied Piercing Specialist,

delivering safe, professional piercing services while crea??ng welcoming, energe??c, and trendforward

experiences on the sales floor. You play a cri??cal role in driving piercing and retail sales,

upholding Claire’s Clinical Piercing Standards, and represen??ng the brand with confidence, care,

and precision.

Through expert consultation, strong selling behaviors, and operational excellence, you help

customers feel informed, confident, and excited — whether they’re receiving their first piercing

or building their next curated look.

Responsibilities

Piercing Excellence | Clinical Standards

• Deliver professional ear-piercing services in accordance with Claire’s Clinical

Piercing Standards and safety protocols.

• Follow all sterilization, hygiene, and infection-prevention procedures with precision

and consistency.

• Educate guests and guardians through informed consent, eligibility screening, and

clear aftercare instruction.

• Maintain certification requirements and complete ongoing piercing skill

development training.

Customer Experience | Brand Ambassador

• Deliver engaging, friendly, and inclusive customer experiences.
• Build strong product knowledge to provide styling advice and recommend add-on

products.

• Support piercing services and educate customers on aftercare with empathy and

professionalism.

• Represent Claire’s brand values through a positive attitude and on-floor presence.

Sales Performance | Results

• Drive piercing and retail conversion through e??ective consultation, strong product

recommendations, and confident service execution.

• Actively participate in promotions, loyalty programs, and sales-driving initiatives.
• Use trend awareness to influence customer purchasing decisions.

Operations | Store Support

• Execute POS transactions accurately and e??iciently.
• Maintain visual merchandising standards and organized product presentation.
• Support shipment processing, replenishment, and inventory accuracy.
• Follow all safety, loss prevention, and operational procedures.

About You

• Sales-Obsessed Energy | Personal Responsibility: You love the thrill of making a

sale, hitting goals, and turning browsers into buyers – and you take full ownership of

your results on the floor.

• Social & Digital Savvy | Growth Mindset: You know what’s trending, what’s viral,

and how to translate that into an amazing customer experience – always staying

curious and looking for ways to grow.

• Customer-First Mentality | Integrity: You connect naturally with people, and you

love making them feel confident and empowered. You follow through every time

because your word means something.

• Team Player | Collaboration & Teamwork: You thrive in a team environment,

actively support your colleagues, and know that the best results happen when

everyone works together toward a shared goal.

• Ready to Hustle | Decision Making: You’re organized, self-motivated, and always

looking for ways to level up – making smart, confident moves even in a fast-paced

environment.

Requirements

You are willing to become a certified Claire’s Piercing Specialist and perform

piercings in strict accordance with documented clinical, safety, and hygiene

standards.

• You demonstrate calm, confident technique and empathy, particularly with children

and first-time guests.

• You know how to operate a Point of Sale (POS) system e??iciently.
• You can stand during scheduled shifts and lift/maneuver 25 – 75lbs.
• You can bend, stoop, twist, perform extended reach, and climb ladders or step

stools while placing merchandise throughout the store and assisting customers.

• You possess strong verbal and written communication skills.
• You have a strong grasp of mathematics and reading comprehension.
• You have a passion for fashion and an interest in the latest trends.
• You can create a curated fashion look with products during your shift.

Perks And Benefits

• Epic Employee Discount: Score the latest accessories at an amazing discount!
• Career Glow-Up: Real opportunities for promotions and career growth.
• Fun, Fast-Paced Vibes: Work in an upbeat, inclusive, and supportive environment

where your personality shines.

CANDIDATE JOURNEY

Upon submitting your application, you can expect an update within 5 days. If the hiring

manager wants to proceed with your application, the process will involve a face-to-face

interview in one of our stores. This will provide you with the opportunity to showcase your

passion for customer service, teamwork, and self-expression, while also giving us a chance

to get to know you better.

Claire's is an equal opportunity employer committed to diversity, equity, and inclusion and

we encourage applications from members of all underrepresented groups, including those

with disabilities. We will accommodate applicants' needs, upon request, throughout all

stages of the recruitment process. Please inform us of the accommodation(s) that you may

require.

Summary

Claire’s is committed to adhering to all applicable company policies and federal, state, and local laws and regulations. All positions will be compensated at or above the legally mandated minimum wage for the location in which work is performed. The final compensation will be determined by various factors such as relevant work experience, education, certifications, skills, and geographic location.

Benefits for full-time employees included medical, dental, and vision insurance, voluntary welfare plans, bonus plan eligibility, 401(k) match, vacation time, sick time* and paid leave.

Benefits for part-time employees included voluntary welfare plans, 401(k) match, vacation time, sick time* and paid leave in required states.

• Sick Time: For the State of Washington, all employees will accrue paid sick time at the rate of 1 hour for every 30 hours worked.

Claire's is an equal opportunity employer committed to diversity, equity, and inclusion and we encourage applications from members of all underrepresented groups, including those with disabilities. We will accommodate applicants' needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require.

Information received relating to accommodation will be addressed confidentially. To request accommodation, please email [email protected]. Only messages sent for this purpose will be considered.