Administrative Assistant – Soldier On

CFMWS – WHERE PURPOSE MEETS PASSION!

At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.

As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

THE ROLE

The Administrative Assistant – Soldier On organizes, administers and assists with the delivery of the Soldier On program and assist Soldier On staff with organizing travel and event such as accommodation and travel arrangements, processing travel claims, booking rental vehicles and other travel or event related matters.

The incumbent provides administrative support to Soldier On including inputting data into the database, verification of eligibility, preparing supporting documentation, mailing, and calendar maintenance and monitors the Soldier On positional mailbox; responds to queries where possible and/or re-direct to appropriate Soldier On staff. The incumbent verifies, obtains proper approval, forward invoices/financial documents to accounting for processing and file accordingly.

QUALIFICATIONS NEEDED

Education, Certifications and Licenses

High School diploma AND several years of experience in office administration or in a related field

Experience

In office administration

In proofreading and editing

In data entry, data manipulation, record-keeping and retrieval techniques

In maintaining filing systems

In invoice processing

In drafting correspondence and reports

In making travel arrangements and processing travel claims

In organizing meetings, events and conferences

In designing, updating and maintaining electronic reporting forms

In minute taking and transcribing notes

In conducting research

Competencies

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

LANGUAGE REQUIREMENTS

Bilingual (English and French) Essential

Reading: Advanced

Writing: Functional

Oral: Advanced

BENEFITS AVAILABLE

Health Benefits: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance and disability insurance.

Work Life Balance: Flexible work options and a wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.

Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.

Learning and Development: Payment of professional association memberships, online learning opportunities including a LinkedIn Learning subscription and second language training.

Perks: Discounts through CF One Member Appreciation.

Explore all the benefits CFMWS offers by visiting: https://cfmws.ca/Benefits

OTHER INFORMATION

This is a hybrid position with an assigned work location allowing the employee to work partly from a corporate office and partly from a home office in accordance with the CFMWS Flexible Work Options Policy, and with approval from the direct manager.

START DATE

27 July 2026

INCLUSION AND ACCOMMODATION

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Job Reference: CFMWS18560