Operations & Business Analyst

Location: Quispamsis, NB

Hours: Monday to Friday, 8:30 AM – 4:30 PM (Some overtime required for scheduled evening/weekend member events)

Position Type: Full-time, Permanent

We are a dedicated non-profit organization serving over 1,500 entrepreneurial REALTOR members across the region. With a close-knit, highly collaborative team of 9, our mission is to provide exceptional support, education, and advocacy for our members. We take pride in our nimble, supportive office culture—we are a small team where everyone wears multiple hats, works hard, and steps up to help one another succeed.

Position Summary

We are seeking a process-driven, analytical, and highly organized Operations & Business Analyst. This unique hybrid role blends data analysis, project management, and operational execution. You will split your time between driving process improvements, analyzing member engagement data, managing high-profile member events, providing critical governance support to our committees, and supporting the CEO.

If you are an analytical thinker who loves to optimize processes, manage projects from inception to completion, and leverage data to elevate a brand, we want to hear from you.

Key Responsibilities

Data Analysis, Process Improvement & Brand Strategy

• Data & Insights: Analyze member data, survey results, and communication metrics to provide actionable insights that help optimize our member services.
• Brand & Marketing Analytics: Work hand-in-hand with our Marketing Committee to evaluate the impact of promotional campaigns and implement strategies to elevate our organizational brand.
• Process Optimization: Review existing administrative workflows and operational procedures to identify efficiencies and implement best practices.
• Member Communications: Utilize Canva and digital tools to design and deploy data-informed quarterly member newsletters, limited social media content, and urgent member broadcasts.

Project & Event Management

• Annual Conference & Major Events: Apply project management frameworks to act as the lead coordinator for our flagship annual conference—managing timelines, tracking budgets, and ensuring seamless execution.
• Annual Golf Tournament: Lead the operational planning, vendor tracking, and logistical execution of our highly anticipated annual golf event (a multi-month project).
• Stakeholder Coordination: Schedule and coordinate structured regular meetings with real estate office managers and regional town hall meetings.

Governance & Executive Support

• Board & Committee Support: Coordinate logistics for Committee meetings, prepare data-backed agendas, and accurately record and distribute official meeting minutes.
• Executive Assistance: Provide high-level administrative and project support to the CEO, including managing strategic calendars, tracking action items, and preparing executive documents.

Office Operations & Administration

• Facilities Coordination: Maintain a clean, welcoming, and organized office environment (including coordinating with office cleaners).
• Office Supplies: Keep the office running smoothly by managing inventory, tracking operational usage, and restocking essentials (from stationery to coffee and milk).

Qualifications & Skills

• Experience: 3+ years of experience as a Business Analyst, Project Coordinator, Operations Specialist, or a highly technical Executive Assistant.
• Analytical Mindset: Strong proficiency in data analysis, process mapping, and leveraging data to back up operational decisions.
• Project Management: Proven experience managing projects from planning to execution, with the ability to handle logistics for both small committee meetings and large-scale conferences.
• Technical & Design Skills: Advanced proficiency with data/office tools (Microsoft Excel, Word) and familiarity with Canva to build clean, professional materials.
• Communication Mastery: Exceptional written and verbal communication skills, with a sharp eye for precision when drafting board minutes and member broadcasts.
• Industry Knowledge: Familiarity with the Real Estate industry or professional associations is considered a strong asset.
• Interpersonal Vibe: A collaborative, team-first attitude. You are approachable, consultative, and comfortable interacting with entrepreneur members, committee volunteers, and executives.

What We Offer

• Competitive base salary
• Comprehensive Health and Dental plan
• Registered Retirement Savings Plan (RRSP) contributions
• 3 weeks of paid vacation to start
• A supportive, friendly, and community-driven workplace culture right here in Quispamsis

To Apply

Please submit your resume and a brief cover letter explaining why your analytical and operational background makes you the perfect fit for our team to ***email_hidden*** by Sunday, July 5th 2026.