Weekend Housing Support Worker

Fred Victor

INTERNAL/EXTERNAL

Position Type: Part-Time, Permanent, Bargaining Unit

Number of Positions: 1

Reason for Posting: Existing Vacancy

Rate: $25.72 per hour

Vacation: 8% Vacation Pay

Hours: 15 hours per week, Saturdays and Sundays, evening, day, middle shift

Supervisor: Weekend Supervisor, Housing

Posting Date: June 29, 2026

Application Deadline: July 13, 2026

Location: 145 Queen Street East, Toronto

Why Fred Victor?

For 130 years, Fred Victor has been a leader in helping people rebuild their lives in Toronto. Our mission is to

improve the health, income and housing stability of people experiencing poverty and homelessness. We are

committed to ending homelessness, one person at a time.

The 145 Queen Housing Programs works with chronically homeless tenants to access and maintain alternative

supportive housing in shared accommodation. This program aims to provide a safe space for individuals

experiencing deep poverty with a history of chronic homelessness and often the long-term effects of trauma and

substance use. The program serves tenants through a harm reduction, eviction prevention and community

engagement framework to reduce their isolation and build community through engaging programs and activities.

Does this sound like work you want to be a part of?

We offer a caring and collaborative environment, an opportunity to join a diverse team of caring professionals and a

chance to make a difference. With over 75 programs and 25 sites, there are lots of opportunities to grow your

career with us. Many members of the management team started in relief and front-line roles.

What You Will Do

The Weekend Housing Support Worker will:

Work with chronically homeless tenants to access and maintain alternative supportive housing in a shared

accommodation setting.

Utilize community development, facilitative management, and conflict resolution approaches to facilitate

supportive, co-operative living and support tenants to develop skills to live cooperatively in shared

accommodation.

Facilitate monthly tenant meetings, plan agenda, take minutes and share to all tenants
Complete annual community needs assessments and create programming based on the communities needs
Conduct monthly check ins and Housing Assessment tools for tenants who are not assigned to Life Skills or

Eviction Prevention Case Managers.

Make appropriate referrals to other supports and resources as required.
Facilitate and participate in case conferences and meetings with other workers who also provide support for the

tenants.

Facilitate quarterly apartment meetings, introductions and conflict resolution processes. Work with individual

tenants to participate in decisions regarding housing. Facilitate, encourage and promote tenant participation in

various committees, activities and events. Actively work with tenants to address safety and security.

More generally, support the program by answering phones, fielding tenant questions, taking work orders,

assisting with medication, giving notices and liaising with other workers and professionals

Educate tenants about their tenancy responsibilities and their on-going responsibilities to maintain their

housing. Know and be conversant in the Residential Tenancies Act, and in particular, areas on non-payment of

rent and non-compliance of the tenancy agreement.

Identify, intervene and deescalate crisis situations and work with tenants to develop crisis management skills
Deal with housing related issues such as behavior, social isolation, mental health, substance use and hygiene by

encouraging tenants to problem solve and support them to access Fred Victor and community resources

Work from trauma informed, community development, harm reduction, client centered and collaborative

approaches

Work as part of the Housing Team
Work in collaboration with the hub of services offered at Fred Victor’s 145 Queen Location which also includes a

safe injection site, a transitional housing program, open-house drop-in, low-cost restaurant, mental health and

justice case management services and other community partners.

This position requires respect for, and expertise working with, tenants who are facing mental health issues,

addictions, abuse and social isolation and who come from racially and ethnically diverse backgrounds.

What You Bring to the Team

Demonstrated understanding of the systems that cause and support homelessness, poverty and respect for

those realities.

Demonstrated understanding that people living on low incomes are a resource to resolve community issues and

not the cause of the problem

Demonstrated experience providing support within a harm reduction, restorative justice and anti-oppression

based framework.

Strong customer service skills
Highly developed written and oral communication skills
Strong understanding of and experience in community development practices
Well developed conflict resolution and negotiation skills and crisis management skills
Ability to work productively within a team setting
Strong organizational skills; highly developed ability to prioritize work through short and long term goals and

remain flexible

Well developed interpersonal skills that will produce effective, productive and appropriate relationships with

the tenants, community, external agencies and staff at Fred Victor

Proven ability to constructively give and receive feedback
Highly developed understanding of and proven ability to communicate appropriate professional boundaries
Proven ability to challenge organization, staff and tenant communities in a positive and creative way to effect

better service

Knowledge of community-based resources

Knowledge of the Residential Tenancies Act
Experience with and proven responsibility handling money
Literacy in Microsoft Office, Pirouette and Arcori (an asset)

What sets you apart

Passion for working in a housing setting providing services that are eviction prevention, harm reduction and

restorative justice focused

Commitment to community development and programming that is reflexive to the needs and interests of the

community

Dedication to advocacy and prioritizing people who use drugs as experts of their own lives

Working Conditions

As the housing department is a 24-hour operational facility, staff may occasionally be required to cover shifts in

emergency situations, including overnights

There is a likelihood of exposure to unpredictable behaviour, unpleasant odors, bodily fluids and pests including

bedbugs, mice and cockroaches.

All employees must expect to be in potentially threatening situations.

This is stressful and emotionally challenging work that deals with vicarious trauma, grief and compassion fatigue

on a regular basis

Required to travel to Fred Victor’s program and administration locations

Travel will be by public transportation, unless approved to use personal vehicle

Must be willing to work with pets as many tenants have pets.

Compensation and Benefits

For the Weekend Housing Support Worker position, Fred Victor offers an hourly rate of $25.72
8% Vacation Pay
Access to employee and family assistance plan

How You Can Apply

Internal employees who are interested in this opportunity are encouraged to apply through ADP by navigating to

Myself > Talent > Career Centre. External candidates may apply using this link: Fred Victor ADP Career Centre or by

Please note that we are currently soft-launching our new online hiring system through ADP.

During this transition, not all job postings are available in the system yet. We appreciate your

patience as we work through this transition. As part of the application process, applicants are

asked to upload their resume and a cover letter as one document describing their interest in

joining the Fred Victor team.

A Police Record Check is required by the final candidate prior to hiring.

Accessibility & Accommodation

Fred Victor is committed to fostering an inclusive and accessible environment where employees feel valued and

respected, and where every employee has the opportunity to realize their potential. As such, we welcome and

encourage applicants who identify as racialized persons, Indigenous persons, persons with disabilities, and persons

across the spectrum of sexual orientation and gender identities and have lived-experience.

If you are a person with a disability and require accommodation and/or assistance during the application process, please

relating to accommodation requests will be treated with confidentiality.