Permanent Full-Time Transpiration Clerk

Trillium Lakelands District School Board

Trillium Lakelands District School Board invites applications for a

PERMANENT FULL-TIME TRANSPORTATION CLERK

at the

MUSKOKA EDUCATION CENTRE, in Bracebridge

Job Posting # OCT-2026-06-08-67

This permanent, full-time (12 month) position is available starting immediately. This position is replacing an existing position. The purpose of this position is to support the effective operations of Transportation Services through the ongoing coordination of transportation routing within the Board and partnering Boards in addition to providing customer service and clerical support.

Duties/Responsibilities

  • Route planning using specialized routing software which includes the coordination of transportation activities such as mapping of bus routes, assigning new registrations, processing child care, custody, out of boundary and other forms.
  • Ensure all transportation assignments adhere to the Board's transportation Policy and Procedures and individual operator contracts.
  • Receive and investigate complaints and inquiries from bus operators, school staff, parents, municipalities and the public and make an appropriate response, ensuring all calls are logged.
  • Maintenance of database; assembling data from school databases and other sources required for route planning, enter and accurately update information (i.e. student demographics) in route software
  • Assist with required route and ridership reconciliation for operator payment.
  • Perform clerical duties which includes filing (electronic & hard copy), tracking information (misconduct forms, operator and driver information), data entry, preparing and issuing correspondence.
  • Maintain confidentiality.
  • Other duties as assigned.

Required Qualifications / Knowledge / Skills

  • Secondary School Diploma plus additional specialized training courses (e.g. computer software)
  • Two years related experience plus one year on the job
  • Preferred GIS/transportation routing software and Project management experience
  • Ability to accurately read and utilize digital maps
  • Proficient computer skills - Microsoft and Google applications including Gmail, MS Office Suite (Word, Excel) and Board software
  • Effective communication skills, verbal and written, and the ability to work cooperatively with others including deescalation strategies
  • Excellent organizational skills and ability to prioritize
  • Strong attention to detail
  • Ability to work independently and as part of a team
  • Understanding of board policies and procedures and operator contracts
  • Strong customer service skills
  • Geographical knowledge Trillium Lakelands DSB area is an asset.

Hours of work: 35 hours per week - Monday to Friday - 12 month position

Hourly Wage: $26.79 (min.) - $28.74 (max)

Point Band: 8 (Unionized position)

Includes access to our generous health and dental plan and pension

Applications outlining experience and qualifications should be forwarded by Friday July 3, 2026 by 4:00pm to the Human Resources Services Officer for Support Staff.

Your application package must be submitted in PDF format. We would like to thank all respondents, however only those selected for an interview will be contacted.

Trillium Lakelands District School Board is committed to equitable hiring practices and upholding the values of equity, diversity and inclusion. To assist the Board in reflecting the communities we serve, we encourage and welcome applications from candidates with diverse backgrounds, and/or lived experiences who may be a member of a marginalized group.

Trillium Lakelands District School Board complies with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for a disability during any stage of the recruitment/hiring process, please contact the Human Resources Services Staffing Officer for the applicable employee group.

If you require this information in an accessible format, please contact Communications Services at ***email_hidden***.