Business Systems Analyst

Ready to elevate your career? GFL Environmental Services Inc. is expanding! We are officially hunting for our next Business Systems Analyst in Vaughan/Markham—someone ready to bring fresh ideas and grow alongside a dynamic team.

GFL Environmental Services Inc. ("GESI") is a high-growth environmental services company recently carved out of GFL Environmental Inc. Backed by leading private equity firms, GESI delivers liquid waste, industrial cleaning, and soil remediation services across North America through a vertically integrated platform of over 230 sites and a fleet of 1,800+ vehicles. Our employees, collectively known as 'Team Green,' enjoy numerous benefits: career advancement opportunities, competitive benefits, job stability within an essential services company, and the chance to make a positive impact every day for our customers and communities, Green for Life!

The Role

We are seeking a skilled and detail-oriented Business Systems Analyst to join the Environmental Services IT team. The ideal candidate will play a critical role in bridging the gap between business needs and software development by defining technical requirements and creating high-quality documentation. This position requires strong analytical abilities, excellent written and verbal communication skills, and a solid understanding of software development processes. Familiarity with Environmental Services business operations and current industry specific applications are a strong plus.

Key Responsibilities

• Collaborate with stakeholders, including business teams and software developers, to gather and define requirements for software development projects.

• Analyze business processes and workflows to identify opportunities for system improvements and align technical requirements with overall business goals.

• Develop clear, concise, and comprehensive technical documentation, including functional specifications, user stories, and process flows.

• Translate complex business requirements into actionable technical specifications

• Participate in project meetings to provide clarity on requirements, unblock development, and track progress.

• Review technical documents to ensure accuracy, completeness, and adherence to company standards.

• Collaborate with Quality Assurance (QA) teams to develop test cases and verify that all requirements are precise and verifiable.

What We’re Looking For (Qualifications)

• Bachelor’s degree in a technical field preferred (an Advanced Diploma or Bachelor’s degree in a non-technical field is acceptable if supplemented with highly relevant work experience).

• Proven ability to work independently and drive progress on software development projects.

• Demonstrated experience writing technical requirements and documentation, with the ability to convey complex concepts clearly and concisely.

• Strongly Preferred: Hands-on experience navigating the end-to-end custom application creation process, including leading initial Discovery phases and supporting ground-up builds.

• Basic knowledge of programming concepts and strong familiarity with SQL and database structures.

• Excellent interpersonal and communication skills for effective collaboration with cross-functional teams.

• Advantageous: Knowledge of Solid and/or Liquid Waste services.

• Meticulous attention to detail and a strong commitment to producing quality deliverables.

• A proactive approach to problem-solving and a continuous improvement mindset.

• Adaptability in utilizing modern software tools throughout the project lifecycle, including mapping and project tracking with platforms like Linear, Lucid, and Figma.

• A forward-thinking approach to workflow optimization, especially leveraging AI tools to enhance personal productivity, efficiency, and documentation quality.

What We Offer

Why join us? We believe in taking care of our team. Here is a snapshot of our total rewards you can expect:

• Health: Comprehensive medical, dental, and vision insurance.

• Wellness: Employee Assistance Program, life insurance, and paid time-off

• Financial: RRSP matching, profit sharing and competitive wages

• Culture: Growth opportunities and continuous learning opportunities

Join us and become part of "Team Green" at GFL Environmental, where your skills and dedication will be valued and rewarded. Apply now for this exciting opportunity!

#GFLTalent

We thank you for your interest. Only those selected for an interview will be contacted.

GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact [email protected]

Job Details

R36971

Business Systems Analyst