Sales manager

Location: 1699 Chemin du Mont-Gabriel, Sainte-Adèle, QC, Canada J8B 1A5

Status: Full-time

Salary: Between $55,000 and $60,000 per year

Join a Place Where History Meets Nature

Perched atop Mont Gabriel in Sainte-Adèle, our hotel offers a truly unique environment where employees create unforgettable experiences for our guests while enjoying a warm and inspiring workplace.

Mont Gabriel is part of the Tidan Hospitality Group, headquartered in Montreal, and operates under the Tribute Portfolio (Marriott) brand.

About The Position

Are you passionate about business relationships, sales, and customer service? Join our dynamic team and actively contribute to the growth of Hotel Mont Gabriel.

Under the supervision of the Director of Sales and Marketing, the Sales Representative plays a key role in business development, account management, and achieving sales objectives while delivering an exceptional client experience.

Key Responsibilities

Business Development

• Identify and prospect new corporate clients, group business, and event opportunities
• Conduct solicitation calls and ensure proper client follow-ups
• Participate in sales presentations and networking activities
• Contribute to sales development strategies
• Maintain an up-to-date portfolio of prospects and opportunities

Client Relationship Management

• Maintain and follow up with existing clients
• Respond to client inquiries and meet customer needs
• Ensure a high level of customer satisfaction
• Foster client loyalty through regular follow-ups
• Document interactions in the CRM system

Sales and Negotiation

• Prepare business proposals and quotations
• Participate in the full sales cycle
• Promote the hotel’s services and facilities
• Develop upselling and cross-selling opportunities

Coordination And Client Experience

• Collaborate with reservations, events, and operations teams
• Ensure effective communication of client information
• Assist in resolving issues and monitoring client satisfaction

Performance Monitoring

• Track sales activities and results
• Update the sales pipeline and CRM data
• Participate in sales reporting and performance analysis
• Contribute to achieving individual and team objectives

PROFILE WE ARE LOOKING FOR

Qualifications

• Experience in sales, customer service, or business development
• Experience in hospitality or tourism (an asset)
• Education in administration, tourism, hospitality, or a related field (an asset)
• Proficiency in French and a good knowledge of English
• Knowledge of Microsoft Office and CRM tools

Required Skills

• Excellent communication skills
• Strong customer service orientation
• Dynamic and positive attitude
• Team spirit and collaboration
• Autonomy and initiative
• Strong ability to manage priorities
• Attention to detail and rigor
• Ability to thrive in a fast-paced environment

Languages: Bilingualism (French and English) is required for this position as we serve an international clients.

Come write your story with us—at the top of Mont Gabriel.

About Tidan

Tidan is a hotel and real estate group in business for 52 years with a portfolio of 12 hotels and over 65 real estate properties, as well as the largest tennis club across North America.

To learn more about Tidan, visit our website: https://www.tidan.com/en/.

Why Join Our Team

In addition to competitive salaries, we offer group benefits such as life insurance, disability insurance, and medical and dental insurance, as well as vision care. Our employees have 24/7 virtual access to health professionals through the Employee Assistance Program. You will have personal days and vacations scheduled according to the department and hotel you join. Additionally, a retirement plan is also offered. A bonus is also provided through our referral program and more.

We believe in teamwork and are committed to creating a high-performing team through training or by strengthening team relationships. Take the step and join the Tidan team through our multiple job opportunities, whether in the hotel or real estate industry, there is a place for you.