Leasing Manager

Company: Royop Development Corporation

Job Type: Full-Time, Permanent

Position: Leasing Manager

Division: Residential

Department: Development

City: Calgary and Alberta Area

WHO WE ARE

Royop is a leading commercial real estate development company based in Calgary, with over 60 years of experience delivering innovative and sustainable projects across Alberta.

Recognized as one of Canada’s Best Managed Companies by Deloitte, we pride ourselves on fostering a collaborative culture, building strong relationships, and empowering our team to achieve excellence. Join us and be part of a company committed to growth, community, and lasting impact.

POSITION SUMMARY

Reporting to the Director of Development, the Leasing Manager is responsible for overseeing all aspects of leasing, operational oversight and marketing across various Royop Residential Properties. This includes setting leasing goals, operational KPI reporting (NOI growth, expense management, collections, contract review, work order and lease compliance), management of leasing agents, lease approvals, managing new build hand over deficiencies, optimizing ILS platforms and developing strategic marketing plans for achieving budgeted occupancy.

As a data driven Leasing Manager, you will ensure strong understanding of changing market conditions, demographics, competitor offerings, lease up performance and brand/marketing alignment.

This position bridges operations with third party property management, marketing, construction, and development, ensuring units are market-ready, leasing teams are equipped for success and property performance is continuously tracked and optimized.

WHAT YOU'LL DO

Lease Up, Operational Oversight & Marketing

• Lead lease up of new residential apartment and oversee construction handover, ensuring deficiencies are addressed and operational KPIs are achieved through third party property manager.
• Drive revenue optimization through strategic leasing, pricing and incentives, while leading and managing leasing agents to deliver on weekly performance targets, informed by a strong understanding of target demographics and evolving market conditions.
• Collaborate with development and construction teams to align on unit mix, design, pre-leasing strategies.
• Lead and execute leasing and marketing campaigns (digital, print, social), managing schedules, budget and operational readiness – including leasing offices, show suites, signage, CRM systems and listings - while overseeing agencies to drive effective advertising, qualified traffic and conversions.
• Responsible for property NOI including development of revenue forecast, operating budget, contract review and ensuring third party property manager is operating within the approved budget.
• Analyze financial statements and review of monthly operating reports.
• Partner with Third Party property management to support resident experience, retention and community engagement initiatives.
• Manage leasing and marketing platforms (RentStync, Rent Café, Zonda, Mosino).

WHAT YOU’LL HAVE

Qualifications & Technical Skills

• 5+ years of experience with multi-site residential portfolio leasing, marketing, property management, or a related role.
• Post-secondary education in business, real estate, or a related field, combined with a strong ethic commitment.
• Licensed with RECA (Real Estate Council Alberta), with a strong understanding of Residential Tenancies Act and regulatory requirements.
• Relationship Skills – Ability to communicate effectively and professionally, both oral and written with owners, tenants, and team members; ability to develop and sustain cooperative working relationships; self motivated team player with good conflict resolution skills; committed to personal growth and integrity.
• Organizational/Multi-Task Skills – Ability to allocate one’s time effectively and manage tight deadlines; ability to work under pressure and achieve quality results; ability to handle multiple demands and competing priorities and adapt to new ideas and constant changes; results oriented, detail oriented and accurate.
• Decision Making Skills – Ability to resolve problems with facts and sound reasoning; ability to achieve goals using a strategic approach; proven innovation and willingness to manage and adapt to change
• Experience working with leasing teams, property management operations, construction teams, development teams, creative vendors, agencies, and consultants.
• Strong financial acumen and analytical skills in operational KPI and lease reporting.
• Proficient in Microsoft Office, including Excel, Word, PowerPoint, and Outlook.
• Experience with leasing, CRM, property management, or marketing platforms such as Yardi, Building Stack, Rentsync, Rent Café, Mailchimp, Google Ads, Meta Ads Manager, or similar systems.
• Ability to review and interpret floorplans, unit mix summaries, pricing sheets, market comparisons, campaign results, and leasing reports.
• Excellent written and verbal communication skills.

Human Skills

• A professional approach in attitude, appearance, and demeanor, paired with strong motivation, flexibility, and a genuine desire to be a positive, enthusiastic team player.
• The ability to communicate clearly and professionally, build strong industry working relationships, and navigate conflict with effective resolution skills.
• You roll up your sleeves and dive in; heck, they’re already rolled up! A busy day is a good day, especially when you're empowered in your role and backed by a solid team.
• You pivot with ease: shifting priorities and embracing change is second nature.
• You bring passion and heart to everything you do, jumping in with both feet.
• You’ve got great “bow-tying” skills: you enjoy wrapping up projects neatly and delivering polished results.

WHO YOU'LL WORK WITH

• With real people who truly value you and the culture you work in.
• For one of Alberta’s longest-standing real estate development companies, celebrating over 60 years of excellence.
• Alongside passionate people who genuinely love what they do.
• Within a network of colleagues who have your back and will match your commitment to success.
• Among folks who believe that strong relationships are the cornerstone of our business.
• And as part of one of Canada’s Best Managed Companies, recognized by Deloitte, where leadership and teamwork fuel our continued success.

WHERE YOU'LL WORK

• Primarily based at Royop’s Calgary head office, with regular weekly site time with the leasing team.
• Some out-of-town travel may be required.

THE PERKS

• Competitive compensation package with industry-benchmarked salaries and bonus potential.
• Comprehensive health, dental, and vision coverage.
• Health & Wellness Spending Account to support your physical and mental well-being.
• Employee Assistance Program (EAP) providing confidential 24/7 support for mental health, professional and personal well-being.
• Maternity, paternity, and parental leave top-up benefits for you and your growing family.
• An annual paid Volunteer Day Off to support your personal philanthropic passions and community involvement.
• Structured mentorship and training designed to foster your learning and development during the first six months and beyond.
• Upon supervisor’s approval, job related education reimbursement is available after one year to further your professional development.
• A designated Social Committee that organizes fun and inclusive events throughout the year.
• Access to an onsite gym at our current location.

We feel the experience of working with Royop is second-to-none. We value the little details that comprise the day-to-day which allow us to develop top-quality mixed-use developments or construct one of the largest outdoor malls in the West at Township or managing three million square feet of some of the best-in-class assets across Alberta and Western Canada.

If you’re ready to find solid ground, feel valued, and join a fast-paced team of experts then submit a copy of your resume Shama Walji, Director of Human Resources to ***email_hidden***.

At Royop, we embrace the unique, individual diversities of the people that make up our team. We know that our diversities have and will continue to contribute to our success as one of the longest standing real estate development companies in Alberta. We are committed to always embodying these values through our recruitment processes, how we work together, and how we interact with our broader communities. Royop is an equal opportunity workplace and hires the best qualified candidate for the job regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.