Manager: Admissions & Rehoming

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The Ottawa Humane Society has been a leader in animal welfare since 1888, making a meaningful impact in the lives of animals and the people who care for them. As part of our team, you’ll contribute to a mission-driven organization where your work directly supports animal welfare in our community.

Manager: Admissions and Rehoming leads a large, customer-focused department responsible for overseeing both the intake and successful adoption of animals. This role provides leadership and operational oversight to supervisors and frontline staff delivering essential animal welfare and community services, while ensuring a positive experience for adopters, pet owners, and community members.

The position requires a strong people leader who can effectively manage, coach, and develop teams in a fast-paced environment. The manager ensures consistent application of policies, procedures, and best practices when responding to complex and sensitive situations, while fostering a respectful, accountable, and service-focused culture.

$77,788 to $87,602 annually

• Extended Health, Dental, Paramedical and Vision Care coverage
• Life and Long-term Disability Insurance
• Health Care Spending Account
• Employee Assistance Program
• Paid sick leave days and four additional paid leave days
• Statutory Holidays
• Vacation benefits
• RRSP matching program
• Free on-site parking
• Veterinary food and other supplies discount
• This is a full-time position working 37.5 hours per week (Monday to Friday).
• Evenings and weekends required on occasion.
• Post-secondary school degree or diploma in a related field
• A minimum of 2 years’ customer service experience
• A minimum of 3 years’ staff management experience
• Knowledge of, and experience with, animal health and welfare is preferred
• Full professional proficiency in spoken and written English is required

View The Full Job Description.

For more information, please contact us at ***email_hidden***.

For more information about available jobs or our work schedules, please visit our careers page.

The Ottawa Humane Society is an equal opportunity employer. We offer accommodation for applicants with disabilities in our recruitment processes. If you are contacted by the OHS regarding a job opportunity, please let us know prior to interview if you require any accommodation.

This is posting is for an existing vacancy.

We use AI-powered tools to review and shortlist applications based on job-related criteria. Human recruiters and hiring managers review results and decide who moves forward.

245 West Hunt Club Rd.

Ottawa, ON

• K2E 1A6

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123264715 RR0001

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The Ottawa Humane Society achieved prestigious accreditation from Humane Canada’s Accreditation Program in April 2021.

The Humane Canada Accreditation Program mark is a licensed mark of Humane Canada used under license by the Ottawa Humane Society.

The Ottawa Humane Society achieved prestigious accreditation from Imagine Canada’s Standards Program in April 2016.

The Standards Program Trustmark is a mark of Imagine Canada used under license by the Ottawa Humane Society.