Business Relationship Manager - Waterloo Region

Career Opportunity

Libro Credit Union is growing!

Join Libro Credit Union as a Business Relationship Manager in Waterloo Region

At Libro Credit Union, every employee and every customer are an Owner. Everything we do is about strengthening financial well-being for a better tomorrow.

As a Certified B Corporation, we use business as a force for good. That means:

• Empowering people to live their most fulfilled lives.
• Supporting businesses and communities to thrive.
• Caring for the planet and economic growth through sustainable practices.
• Libro invests in our employee’s development and career ambitions. We value candidates who are accountable, courageous, inclusive, driven to perform and have a passion for supporting people, local business and communities in strengthening their financial well-being.

We are currently hiring a Business Relationship Manager to support our Waterloo Region. This job posting is for a newly created position.

This role is eligible to participate in the sales compensation program.

Base Salary - $79,725

Target Compensation - $113,608

The Role

The Business Relationship Manager (BRM) is a critical role within Libro Credit Union, responsible for managing and growing a portfolio of business Owners by delivering comprehensive financial solutions. The BRM acts as a trusted advisor to local businesses and agricultural producers, addressing both their business and personal banking needs.

This role is central to supporting the growth and financial well-being of Owners by providing tailored financial solutions, bringing in specialist support where needed, and fostering long-term, value-based relationships. The BRM will proactively engage with local businesses and agricultural producers with lending, deposit, and cash management needs generally ranging between $250,000 and $2.5 million. Success in this role requires deep local market knowledge, a strong business development mindset, and the ability to build and maintain relationships with centers of influence within the community.

Key Responsibilities

• Proactively develop, manage, and grow a portfolio of business Owners across various sectors, including small to medium-sized businesses and agricultural producers.
• Provide comprehensive financial solutions for both business and personal banking needs.
• Act as a trusted advisor, building long-term, value-driven relationships.
• Expand Libro's presence by networking with local business owners, industry associations, and centers of influence.
• Analyze business financials to identify lending, cash management, and deposit opportunities.
• Structure and deliver tailored financing solutions.
• Collaborate with internal specialists in financial planning, insurance, cash management, and legacy planning.
• Maintain a high level of credit risk knowledge.
• Engage in the local business and agricultural community to build visibility and foster new business opportunities.
• Attend industry events and participate in local business associations.
• Promote Libro’s mission and values through community involvement.
• Monitor and manage the health of the portfolio, minimizing credit risk.
• Provide ongoing financial advice to Owners.
• Lead business renewal discussions and ensure financial solutions remain aligned with Owner goals.

What We’re Looking For

• Diploma or Bachelor's degree in business, finance, agriculture, or a related field.
• 3+ years of experience in business banking, relationship management, or commercial lending.
• Proven experience managing a diverse business portfolio.
• Strong business development experience.
• Experience in credit underwriting, loan structuring, and financial analysis.
• Financial Planning or Credit Risk designation (e.g., PFP, CSC, or equivalent) preferred.
• Experience in agricultural financing or rural economic development preferred.
• Established connections within the local business or agricultural community preferred.
• Strong credit analysis and financial structuring skills.
• Excellent communication, negotiation, and relationship management skills.
• Entrepreneurial mindset, highly proactive and results-driven.
• A passion for helping people grow their financial well-being.
• Display Libro’s values of Accountability, Courage, High Performance and Inclusive Mindset.

We Offer Total Reward Programs to Set You Up for Success In & Outside of Work:

• Competitive salaries, benefit packages, pension plans, & incentive programs, that value your dedication.
• Generous vacation time.
• Employee wellness program, Employee & Family Assistance Program, fitness club discounts, technology offers, travel and entertainment deals.
• Dedicated staff banking specialists to support strengthening your own financial well-being! Staff accounts and staff rates on products and services.
• We believe in developing internal talent. Unlock your potential with tuition assistance and opportunities for advancement.

If you're passionate about helping your community, interested in being part of a remarkable team, and want to do your part to strengthen financial well-being for a better tomorrow - we want to hear from you!

Libro is committed to fostering a safe, healthy, and inclusive work environment that inspires respect. As an inclusive employer we are committed to providing a fully accessible recruitment process. Email us at ***email_hidden*** any time during the recruitment process to let us know what supports you may need to be successful.