Supervisor, Facilities Services

Natural Factors

Shift

Monday to Friday, 8:00 am – 4:30 pm (Weekends off!)

The Opportunity

Are you someone who takes pride in creating and maintaining a clean, organized, and welcoming environment? Do you enjoy leading others and taking ownership of a space where cleanliness truly matters? Join Factors Group in Kelowna as our Supervisor, Facilities Services and play a key role in keeping our facilities spotless, safe, and running to the highest standard.

In this role, you’ll lead a dedicated team responsible for maintaining a consistently clean and well-kept workplace across our offices, production, and warehouse spaces. You’ll set the tone for cleanliness, ensuring every area reflects a high level of care, attention to detail, and pride. From overseeing daily cleaning operations to supporting maintenance and improvement projects, your impact will be visible every day.

This role is ideal for someone who thrives in a hands-on environment, enjoys being on the floor, and feels a strong sense of ownership over creating a pristine workplace. You’ll help foster a culture where cleanliness, safety, and quality are top priorities, while actively demonstrating our commitment to our 7 Core Values.

In this role you will

  • Lead and support a Facilities Services team with a strong focus on cleanliness standards and accountability
  • Take full ownership of the cleanliness and presentation of all facilities, ensuring a consistently high standard across all spaces
  • Oversee and actively support daily cleaning operations, including equipment use and sanitation practices
  • Coordinate maintenance, repairs, and workspace changes while ensuring minimal disruption and maximum cleanliness
  • Ensure strict adherence to GMP, sanitation, and safety standards across all sites
  • Manage cleaning supplies, equipment, and inventory to ensure teams are well-equipped and efficient
  • Partner with vendors and contractors to uphold facility cleanliness and service quality
  • Foster a culture of pride, ownership, and attention to detail within the team
  • Champion a safe, clean, and positive work environment

You have

  • 5+ years of facilities experience, including 3+ years leading a team
  • Completion of one year of post-secondary education in Facilities Management or a related field
  • Strong expertise in cleaning systems, sanitation practices, GMP, and safety standards (WHMIS)
  • A keen eye for detail and a passion for maintaining high cleanliness standards
  • Proven ability to prioritize, organize, and manage multiple responsibilities
  • Experience working with contractors, vendors, and cross-functional teams
  • Solid computer skills (Microsoft Office; facility systems experience is an asset)
  • Experience with cleaning equipment such as dilution centers, walk-behind and ride-on scrubbers, and carpet cleaning machines (asset)

You want to

  • Take ownership of maintaining a clean, organized, and high-performing workplace
  • Lead a team where quality, cleanliness, and pride in work are top priorities
  • Work in a fast-paced environment with evolving needs and opportunities to improve processes
  • Support a team operating in a 24/7 environment
  • Be part of a collaborative team that values doing things right the first time

You get

  • The opportunity to make a visible impact by creating a clean, safe, and welcoming environment every day
  • A hands-on leadership role where your attention to detail truly matters
  • The ability to influence and elevate cleanliness standards across the organization
  • Opportunities to drive improvements and build a culture of ownership and pride in the workplace
  • The chance to work with a team that values safety, quality, and continuous improvement

This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Only electronic applications can be accepted. This position will close when a competitive candidate pool has been identified. We thank you all for your applications and a member of our team will contact you soon. All the best!

All Internal applicants will be given priority for consideration for the first five business days that this position is posted. After that five days, Internal applicants will be considered along with all other applicants; however, are guaranteed at minimum a call from the Talent Acquisition team.