Billing Clerk

Position Summary

Performs various clerical activities in the billing department, including data entry, information verification and bill generation. Additionally, will play a crucial role in resolving billing discrepancies and providing exceptional customer service to address inquiries related to billing and invoicing.

Location: Surrey, British Columbia

Schedule: Mon-Fri, 40 hours

What You Will Do

• Check the data input in the accounting system to ensure accuracy of final bill
• Ability to manage high volumes of data and approvals in a fast-paced environment.
• Must be able to shift gears during the day when priorities or time sensitive tasks are assigned.
• Demonstrate a clear understanding and knowledge in the tasks required and be able to support other areas of Billing when needed.
• Work in compliance of accounting policies and procedures and suggest ways to continually improve processes and procedures as applicable.
• Develop and create processes related to specific billing tasks and responsibility, as per designated assignments and duties.
• Responsible for communications and continuous dialogue with customers; following up on inquiries and discrepancies; seeking appropriate approvals for any adjustments, all while providing top notch customer service and business etiquette.
• Answer questions and handle complaints from customers regarding bills.
• Report on activity to upper management.
• Work with and as a part of project teams to provide billing and accounts receivable support and respond to queries of the project/business unit managers.
• Audit support, investigate inquiries and anomalies, as required.
• Special projects and other duties as assigned.

What You’ll Bring

• 3-5 years of relevant experience within a Billing Support role
• Transportation industry experience would be a strong asset
• Proven experience as Billing Clerk or general Accounting experience.
• Adherence to company policies and confidentiality guidelines
• Strong analytical skills with attention to detail and accuracy
• Excellent math ability
• Good organizational skills
• Excellent verbal and written communication skills
• High school diploma, and additional accounting education would be a plus
• Ability to work independently and in a team environment, able to multi-task, set priorities and meet deadlines
• Commitment to continuous improvement and excellent customer service
• Microsoft Office skills with an emphasis on Word, Excel and Outlook. Working knowledge of relevant software (e.g. Truck Mate) will be appreciated

Why you’ll love CPX, a division of Canada Cartage

An iconic Canadian company with over 100 years of helping companies grow and succeed in Canada, we provide national dedicated fleet solutions, general freight services, managed transportation, fulfillment & distribution, and home delivery. With a national network of terminals, cross-docks, and distribution centers, we are one of Canada’s largest and most trusted supply chain service providers. Driven to exceed customer expectations, and supported by technology and innovation, we bring simplicity to complex logistics challenges.

We work with intelligent and focused leaders who are driven to create an outstanding customer experience in partnership with Canadian leading brands. Canada Cartage is deep rooted in family values with an entrepreneurial culture where ideas are welcomed, growth is fostered and high performance is championed. A recognized thought leader and founded in 1914, Canada Cartage dominates the industry by delivering innovative fleet solutions.

Come work with an industry leader!

Canada Cartage is committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA). We are determined in meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA at any point in your application or employment duration, please let us know.

We would like to thank all those expressing an interest in this position; however only the candidates selected for an interview will be contacted.