Field Service Supervisor

W3Global

Purpose

The Site Supervisor is a field leadership role responsible for coordinating and overseeing day-to-day site activities on our projects.

This position will be filled by an individual who has demonstrated strong leadership, technical competency, and the ability to direct crews in a safe, efficient, and compliant manner. Candidates may come from skilled trades, technical, operational, supervisory, engineering, or other relevant industry backgrounds with experience supporting complex field or industrial work environments.

The Site Supervisor acts as the primary on-site lead, ensuring work is executed in alignment with project scope, schedule, safety requirements, and quality standards while maintaining productive working relationships with union crews, subcontractors, and management.

Responsibilities

Site Leadership & Crew Coordination

Lead, direct, and support unionized field crews in daily operations

Assign tasks based on crew capabilities, certifications, and project priorities

Monitor productivity and ensure efficient use of labour, materials, and equipment

Foster a respectful, professional, and collaborative work environment

Provide on-the-job guidance, mentorship, and informal training to crew members

Health, Safety & Environmental Compliance

Enforce All Applicable Safety Legislation, Including

Ontario Occupational Health and Safety Act

Occupational Safety and Health Act (for U.S. projects)

Ensure compliance with our HSE policies, procedures, and safe work practices

Conduct daily tailboards/toolbox talks and hazard assessments

Ensure proper use of PPE and safety equipment

Identify hazards and implement corrective actions immediately

Participate in incident investigations and reporting

Project Execution & Coordination

Execute work in accordance with project drawings, specifications, and scope requirements

Coordinate with Project Managers, Engineers, and internal stakeholders

Support planning and sequencing of work to meet project timelines

Identify and escalate risks related to scope, schedule, or cost

Assist in resolving field-level technical and operational challenges

Quality Control & Workmanship

Ensure all work meets our quality standards and client expectations

Verify installations and work activities align with engineering drawings and specifications

Identify deficiencies and coordinate corrective actions

Support inspections, testing, and commissioning activities

Subcontractor & Contractor Coordination

Coordinate subcontractor activities on site

Ensure subcontractors meet safety, quality, and contractual requirements

Monitor subcontractor performance and compliance

Communicate expectations clearly and address issues promptly

Documentation & Reporting

Complete And Maintain Accurate Site Documentation, Including

Daily reports

Safety documentation

Labour and equipment tracking

Provide regular updates to Project Managers on site progress

Document issues, delays, and changes in scope

Labour Relations & Collective Agreement Compliance

Operate within the terms of the applicable Collective Agreement

Maintain productive working relationships with union representatives and crew members

Ensure fair and consistent application of work assignments and practices

Escalate labour concerns or disputes to management as required

Qualifications & Requirements

Education & Experience

Relevant trade certification, technical education, engineering background, supervisory experience, or equivalent combination of education and industry experience considered an asset

Significant field experience in construction, industrial, hydroelectric, mechanical, manufacturing, energy, or related heavy industrial environments

Demonstrated leadership, crew coordination, or supervisory experience within unionized, industrial, or project-based work environments

Skills & Competencies

Strong leadership and team coordination skills

Solid understanding of construction processes and field execution

Ability to read and interpret drawings and technical documents

Effective communication and conflict resolution skills

Strong problem-solving and decision-making ability

Working knowledge of safety regulations and best practices

Certifications

Relevant trade, technical, operational, engineering, supervisory, or industry-recognized certifications, designations, or qualifications (as applicable to the role and experience of the successful candidate)

Health & Safety training and certifications relevant to the work environment (e.g., Working at Heights, Confined Space, First Aid, LOTO, Hoisting & Rigging)

Additional client-, site-, or project-specific training and certifications as required

Willingness To Travel

75% (required)

Work Location: On the road

Experience

Supervisors: 3 years (preferred)

Hydro Generation: 3 years (preferred)

directing heavy mechanical tasks: 5 years (preferred)

Work Location: Niagara Falls, ON