Business Services Advisor

Priority may be given to the following designated employment equity groups: Indigenous Peoples* (First Nations, Inuit and Métis), persons with disabilities and racialized persons*.

• The Employment Equity Act , which is under review, uses the terminology Aboriginal peoples and visible minorities.

Candidates are asked to self-declare when applying to this hiring process.

City: Within a National Research Council Office across Canada

Organizational Unit: Business and International Innovation

Classification: AS-4

Tenure: Continuing

Language Requirements: Bilingual Imperative BBB/BBB

Work arrangements: Due to the nature of the work and operational requirements, this position may be eligible for a limited hybrid work arrangement (combination of working onsite and telework).

At the NRC, we recognize that Indigenous candidates may have important connections to their communities and you may be eligible for an exception to this work arrangement. Alternative work arrangements may also be considered to accommodate candidates as required. To learn more about these options, please contact the NRC Hiring team using the contact information below.

Discover the possible

Anything is possible at the NRC, named in 2025 one of Canada’s Top Employers for Young People, Top Employer in the National Capital Region and Forbes Canada’s Best Employers!

As Canada’s largest research and innovation organization, our world-renowned research pushes the boundaries of science and engineering to make the impossible, possible. Every day we explore new ideas through innovative research and help companies discover possibilities that impact Canada’s future and the world.

At the NRC, you’ll also discover new possibilities. Our supportive workplace fosters a culture of creativity, welcoming fresh perspectives and innovation at all levels. We value teamwork. You’ll collaborate across multiple fields and with the brightest minds to find creative solutions. Most importantly, you’ll discover what’s possible within you as you grow, make valuable contributions and progress in your professional journey. From ground-breaking discoveries to a life-changing career, discover your possible at the NRC.

The role

We are looking for a Business Services Advisor (BSA) to join the Business Management Directorate of our Business and International Innovation (BII) Branch. The BSA would be someone who shares our core values of Integrity, Excellence, and Respect, and Creativity.

The Business Management Directorate (BMD) develops business reports and provides strategic business-related advice to NRC senior management, is responsible for establishing key business development and Intellectual Property (IP) commercialization policies and frameworks and training research centre-based business teams as required. The BMD also leads NRC’s Business Development Community of Practice (BDCoP) and provides leadership for select cross-functional IP commercialization initiatives.

Reporting to the Director Business Management, you will undertake research, synthesis and analysis of qualitative and quantitative information on the value of research agreements , pipelines of new research project opportunities and key client relationships to provide reports for senior management decision-making; develop presentation and training materials; lead event development, planning and coordination of the BDCoP; and assist the IP Commercialization Lead in managing IP commercialization initiatives and relationships with potential licensees.

Being in a dynamic position means that the workdays are always evolving, challenging and motivating. This position will appeal to a person who is well organized, who is detail-oriented, and who enjoys working as part of a multidisciplinary team to deliver excellent client service. If you’re that person, then this is the perfect role for you!

Screening criteria

Education

Bachelor’s degree in Science or Business or Public Administration.

An equivalent combination of work-related experience, training and education would also be considered.

For information on certificates and diplomas issued abroad, please see Degree equivalency

Experience

• Significant and recent* experience in client service and/or customer support in a research and technology organization;
• Recent* experience in research, quantitative and qualitative analysis and report and presentation preparation;
• Experience in establishing collaborative working relationships and managing multiple stakeholder interests;
• Experience in event planning and management.
• Significant and recent refer to at least two (2) years of experience within the past five (5) years.

Condition of employment

Reliability Status

For a Reliability Status, verification of background information over a period of 5 years is required.

Language requirements

Bilingual Imperative BBB/BBB

Information on language requirements and self-assessment tests

Assessment criteria

Technical competencies

• Demonstrated analytical and problem-solving skills including ability to analyse complex data sets to develop strategic insights;
• Demonstrated ability to manage needs of multiple stakeholders;
• Ability to organize information and communicate clearly and effectively in writing;
• Knowledge of technology commercialization would be considered an asset.

Behavioural competencies

• Management services - Client focus (Level 2)
• Management services - Communication (Level 2)
• Management services - Conceptual and analytical ability (Level 2)
• Management services - Initiative (Level 2)
• Management services - Results orientation (Level 2)
• Management services - Teamwork (Level 2)

Competency Profile(s)

For this position, the NRC will evaluate candidates using the following competency profile(s): Management Services

View all competency profiles

Compensation

From $78,167 to $91,895 per annum.

In addition, the incumbent who meets the language requirements will receive the Bilingualism Bonus of $800 per year.

NRC employees enjoy a wide-range of competitive benefits including a robust pension plan, comprehensive health and dental coverage, disability and life insurance, office closure at the end of December, and additional supports to enhance your well-being throughout your career and beyond.

Notes

• In 2025, the NRC was chosen as one of Canada’s Top Employers for Young People, a National Capital Region Top Employer and Forbes Canada’s Best Employer.
• Relocation assistance will be determined in accordance with the NRC's directives.
• A pre-qualified list may be established for similar positions for a one year period.
• Preference will be given to Canadian Citizens and Permanent Residents of Canada. Please include citizenship information in your application.
• The incumbent must adhere to safe workplace practices at all times.
• We thank all those who apply, however only those selected for further consideration will be contacted.

Please direct your questions, with the requisition number (25578) to:

E-mail: ***email_hidden***

Telephone: 3439906649

Closing Date: 6 July 2026 - 23:59 Eastern Time

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• If you are currently a term or continuing employee at NRC, please apply through the SuccessFactors Careersmodule from your NRC computer.