Group Leader

American Eagle Outfitters

YOUR ROLE

As a Group Leader, you are the DC Operations Supervisors right hand. You will lead other team members and coordinate workflow within the department to ensure merchandise is processed and shipped in a safe, timely, accurate manner. You are the primary trainer for new hires, teaching others best practices while maintaining a culture of safety. When not training or leading, the Group Leader will physically assist the team in material handling and merchandise processing.

YOUR RESPONSIBILITIES

  • Assign associates to specific job functions according to production needs
  • Be a 'Subject Matter Expert' (SME) on all department roles and tasks
  • Be a role model leader for others; act with integrity and respect, approach responsibility with confidence and ownership, inspire superior performance, and develop a track record of success
  • Coach, develop and train associates to facilitate duties and responsibilities; provide training & cross-training, in coordination with the DC Operations Admin & Safety Lead for new and existing employees
  • Communicate information to department associates in an appropriate manner in the absence of the DC Supervisor
  • Maintain an awareness of associates' production, quality, safety, and behavior to provide feedback to the department Supervisor
  • Maintain safe work conditions and safe work practices
  • Monitor production activities and, in conjunction with supervisor and/or manager, determine operational needs
  • Promote and maintain high employee morale, customer focused attitude and safety. Ensure 100% compliance with all JSA's, safety training material and safety communications
  • Reporting of production information related to the department
  • Resolve minor processing problems; notify and work with the Supervisor as needed
  • Perform other duties as assigned

PHYSICAL REQUIREMENTS

  • Lift, carry, push, pull, reach, grasp, bend and stack cartons for the duration of the shift, up to 12 hours at a time
  • Stand for long periods of time and walk continuously
  • Pull merchandise from multiple levels of shelving or move merchandise as needed
  • Climb stairs and perform work at platform heights up to 60 feet
  • Lift and carry up to 50lbs. Specific weight requirements may vary within each department

QUALIFICATIONS

  • Must be 18 or older
  • Leadership experience with or without direct report responsibility
  • Strong analytical, prioritizing, interpersonal, problem-solving, & planning skills
  • Experience in distribution center operations or previous warehouse experience
  • High school diploma, GED or some high school
  • Excellent interpersonal skills, oral and written communication skills, and strong attention to detail
  • Intermediate computer skills including Google Docs or Microsoft Office Suite and Kronos Time-keeping Software Solutions
  • Schedule flexibility, including nights and weekends
  • Ability to step in and support other departments as needed

How to apply

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