Coordinator, Quality Assurance

Join SkilledTradesBC and be part of a highly engaged organization that is named one of BC’s Top Employers and certified Great Place to Work!

ABOUT THE POSITION

We are currently looking for one (1) Coordinator, Quality Assurance for a permanent, full-time role.

The Coordinator, Quality Assurance will be responsible for the final review and quality assurance of all Program Outlines, Program Profiles, exams, and assessment tools. They will also track the status, availability, and versions of exam and program documents, to ensure overall quality assurance for all Program Standards documents.

CORE RESPONSIBILITIES

QUALITY ASSURANCE

• Ensure exams and all publicly available standards documents follow style guides and templates
• Format, repair and maintain exam banks in Shift IQ or other relevant software, including balancing exam forms
• Communicate with team members on items requiring follow up or further consultation
• Perform all final checks for online delivery of SkilledTradesBC Standardized Level and Qualification Examinations
• Perform all final checks and publish Program Outlines, and Program Profiles & other external-facing PS documents (e.g. Record Books, Self-Assessment Tools, Exam Breakdowns, Acronyms, and Formulas)
• Review program trade web pages for consistency and accuracy
• Send final copies of BC exams for implementation to the Assessments department

REPORTING & TEAM SUPPORT

• Track relevant information on exam versions and program standards documents
• Prepare and distribute status reports related to product development
• Liaise with exam systems provider on exam development and reporting software, including performing User Acceptance Testing
• Collaborate with appropriate team members to plan and deliver regular item construction standards training sessions
• Coordinate the creation and maintenance of exam diagrams
• Assist with management of exam feedback from candidates
• Team projects as needed

EDUCATION/EXPERIENCE

• Highschool or equivalent, and post-secondary degree in Education or a related field, or an equivalent combination of education, training, and experience is preferred
• Minimum of 1 year of development and/or maintenance of educational products experience is required
• Demonstrable experience and strong proficiency in technical writing and/or editing are required
• Experience and ability with leading projects is required
• Advanced skills in MS Office, Adobe Acrobat, and general computer proficiency is required
• Knowledge of SkilledTradesBC program standards and program development processes is an asset

COMPENSATION

Salary Band C: $ 65,421 - $ 88,512

SkilledTradesBC offers a highly competitive benefits package and perks which include:

• Hybrid work schedule, flex days, and a 37.50-hour work week
• Eligible for pension contributions
• Lifestyle Spending Account
• Extensive Extended Health and Dental Plans that are 100% employer paid

SkilledTradesBC has partnered with Altis Recruitment to support our pre-screening process. As part of this process, you may be contacted by an Altis Recruitment representative.

Posting Closing Date: Wednesday, July 1, 2026

WHO WE ARE

SkilledTradesBC is a crown agency that is responsible for leading and coordinating the skilled trades training and credentialing system for the province. SkilledTradesBC provides strategic leadership, policy support and customer services to help apprentices, employers and industry.

SkilledTradesBC sets program standards, maintains credential records and issues the highly regarded Interprovincial Red Seal and B.C. Certificate of Qualifications (C of Q) credentials.

HOW TO APPLY

If this sounds like you, we look forward to hearing from you! Submit your cover letter and resume by the closing date.

At SkilledTradesBC, we are committed to diversity and inclusion to ensure that everyone can be their best, authentic self at work. We strive to remove barriers that affect marginalized communities in our recruitment processes. We encourage all qualified applicants to apply.

Due to the high number of applications the SkilledTradesBC receives, only applicants who are selected for an interview will be contacted.

SkilledTradesBC currently operates in a hybrid work environment which encompasses working remotely and in-office.