Project Coordinator

On behalf of our Healthcare Client, Affinity Healthcare Solutions is seeking a Project Coordinator to provide coordination, intake management, reporting, and analytical support for the provincial Digital Referrals & Orders project. Working closely with Site Leads, Project Managers, Clinical Leads, and external partners, the role is responsible for managing customer intake workflows, coordinating onboarding activities, maintaining project controls and documentation, and producing program reporting and analytics. The role integrates project coordination with structured data analysis to support evidence-based decision-making, performance monitoring, and continuous improvement across multiple concurrent workstreams.

Responsibilities

Project Coordination & Controls

• Support delivery of project objectives through coordination, data management, and maintenance of project documentation.
• Maintain and reconcile project plans, onboarding trackers, and RAID logs (risks, issues, assumptions, decisions).
• Track milestones and deliverables; monitor deadlines and escalate risks or delays.
• Identify and document risks; develop mitigation and contingency plans.
• Develop and maintain project artifacts (use cases, user stories, process maps, SOPs).
• Coordinate tasks with support staff and monitor compliance with program policies.

Intake Management

• Establish and oversee customer intake and service coordination workflows.
• Manage new request intake, triage submissions, and maintain accurate intake trackers.
• Conduct intake interviews; review questionnaires, referral trends, and team input.
• Coordinate intake review meetings to prioritize actions.
• Support site onboarding activities and monitor completion of onboarding checklists.

Stakeholder & Meeting Coordination

• Coordinate meetings with external stakeholders
• Prepare agendas, materials, minutes, and action items; track follow-through.
• Support physician working groups and clinical coordination activities.
• Respond to ad hoc information requests and manage stakeholder inquiries.
• Facilitate cross-team communication across multiple workstreams.
• Manage customer booking tools and coordination and follow up on cancellations or no-shows.

Reporting

• Prepare status reports, dashboards, performance indicators, and executive updates.
• Administer external partner compensation processes.
• Improve administrative and reporting workflows to enhance efficiency and reliability.

Data Analysis & Performance Monitoring

• Compile, analyze, and synthesize program and partner data.
• Produce analytical reports to inform data-driven recommendations.
• Collect and document data requirements; maintain reporting systems and repositories.
• Implement data validation standards and quality controls.
• Monitor performance metrics, troubleshoot data issues, and maintain documentation.
• Develop standard operating procedures to improve process accuracy and efficiency.

General

• Perform related coordination, analytical, and administrative duties to support provincial deployment.

Qualifications

• Five (5) years' recent, related experience in working in a healthcare environment.
• Experience with delivering digital solutions to health care sites, project management and facilitating consultation processes with a wide range of stakeholder groups, including the vendor community
• Extensive experience communicating with clinical/non-clinical staff, senior leadership, and other stakeholders
• Exceptional written and verbal communication skills
• Strong project management skills, with the ability to manage multiple Agile projects simultaneously
• Proven leadership abilities and a strong track record
• Forward-thinking, analytical, interpersonal, and problem-solving skills
• Solid understanding of how various technologies fit together in a provincial health ecosystem to deliver services
• Experience with Agile and Waterfall project management methodologies
• Ability to coordinate, prioritize, and complete multiple tasks
• Proficiency in MS Office applications, particularly Excel, PowerPoint, and Project
• Ability to adapt and respond to changing project needs and priorities
• Project Management Professional (PMP) designation preferred
• Experience working in BC Health Authorities considered an asset
• Knowledge of OceanMD and EMR / CIS systems considered a strong asset

Affinity Earn

Know someone who’s great for this, or any of our open roles? Earn up to $4,000/year for each successful referral through Affinity Earn. You can also earn up to $50,000 for helping us find new clients. Learn about our referral program at https://affinity-group.ca/earn/ or browse our jobs & follow us at https://www.linkedin.com/company/affinity-staffing/jobs/

About Affinity

Affinity Group is a technology and business consulting and services company. We believe in creating long term relationships between clients and consultants that foster a mutually beneficial partnership. Affinity is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit and business need.

For more information on Affinity, please visit www.affinity-group.ca

Job Number: 13594